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About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-647.


Cisco Unified Communications Solutions provided by PBM IT provide your business with certified engineering support that allows you to focus on your primary business functions instead of on IT considerations.

With Cisco Unified Communications, employees, business partners, and customers can connect in real time and conduct business across multiple work spaces.

Cisco Unified Contact Center solutions integrate workflow applications and enable a virtual contact center.

Increase productivity and reduce total cost of ownership by automating, integrating, and simplifying your network management operations

New to the Cisco Unified Communications system are Cisco Unified Personal Communicator, Cisco Unified Presence Server and Customer Interaction Analyzer.

Cisco continues to bridge the communications islands with innovative solutions building on the enterprise Wi-Fi (802.11) networks and the GSM public networks. In conjunction with leading wireless handset suppliers such as Nokia and RIM, Cisco will soon bring to market single and dual mode Smartphone solutions which drive enhanced productivity of mobile enterprise employees both inside and outside the office. These single device products allow users to reduce the communications complexity and help companies manage costs without losing the productivity.

Cisco Gold Partners use the latest Cisco voice and conferencing technology that will enable you to (1) Hold meetings from remote locations using audio, video or web technology, (2) Help team members find each other right away--no more telephone tag, (3) Access key technologies through wireless devices, (4) Connect customers with the right person at the right time, (5) Allow employees to work from anywhere, (6) Easily add and integrate new employees saving you time and money, and (7) Safeguard your business from hackers, viruses and other security risks.

Cisco IP Communications solutions are based on open interfaces and industry standards, allowing the integration of best-of-breed technologies.

Cisco began developing IP telephony solutions in 1997. Today, Cisco is number one in worldwide enterprise voice and the leader in top IP telephony categories. IP telephony delivers an initial wave of business value to our customers by making it possible to (1) Consolidate platforms and reduce total cost of ownership (TCO) and telephony costs through toll-bypass, (2) Take advantage of underused network capacity by carrying voice traffic on the data network, accelerating network usage and maximizing ROI, and (3) Lay a strong foundation for advanced communications and collaboration capabilities.

Cisco Unified Presence is a standards-based platform that collects information from multiple sources about user availability and communications capabilities to provide rich presence status and facilitate presence-enabled communications with Cisco Unified Communications and other critical business applications.

Cisco offers a wide range of multimedia conferencing solutions that integrate voice, video, and web conferencing capabilities to make remote meetings natural and effective. According to Frost & Sullivan, Cisco is the market leader in both web conferencing and on-premises voice conferencing.

IP communications solutions have proven their ability to help organizations solve such problems, enabling them to streamline business processes and reduce costs.

Cisco IP Communicator, is software that delivers advanced telephony functions to Microsoft Windows-based personal computers for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express users. Wherever users can connect to the corporate network, the application provides high-quality voice calls, along with all the same features they have in the office, including call transfer, call forwarding, and conference calling. Users remain productive whether at the office, at home, or on the road.

Cisco has led the industry in employing a systems approach that integrates Cisco Unified Communications within a Cisco Intelligent Network, helping enable capabilities and information sharing throughout the network.

Cisco Unified Communications products take advantage of the intelligence embedded in a smart infrastructure, which is designed to carry any combination of voice, video, and data across the same links and through the same devices. It is also self-optimizing, self-protecting, self-healing, and application-aware, meaning system resources are allocated to maximize employee productivity and prevent downtime.

Cisco Unified Communications will streamline your business processes and boost productivity, reliability, and competitiveness —all while minimizing risk and enhancing your profitability.

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