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About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-647.


Cisco Unified Communications Solutions provided by PBM IT provide your business with certified engineering support that allows you to focus on your primary business functions instead of on IT considerations.

Using the intelligence of data networks and Voice over IP (VoIP) for collaboration, your company will move with greater speed and agility.

Unified communications offers choice in how software applications can be deployed - onsite, hosted or on-demand.

Integrate work-space applications to collaborate more effectively anytime, anywhere, and on any device.

Cisco extends the power of IP Communications throughout the enterprise by delivering a powerful converged wireless solution with intelligent wireless infrastructure and an innovative product with the introduction of the Cisco Wireless IP Phone 7920.

Both the Cisco Unity system and Cisco Unity Connection feature robust auto-attendant functions, speech-recognition capabilities, intelligent routing rules, and an advanced set of easily customizable personalization options, so users can interact with the system in a way that is most comfortable and convenient for them.

Combining your voice and data systems makes it easier to keep in touch and share information. Team members can easily find each other and customers can be quickly routed to the best resources.

In our dynamic business environment, perhaps the most important benefit of Cisco Unified Communications comes from having a communications system that can change and grow on short notice and enable new capabilities for more effective business communications, employee mobility, streamlined business processes, and improved profitability.

Cisco provides call-processing solutions for organizations of all sizes and types to manage voice, video, mobility, and presence services between IP phones and endpoints, voice-over-IP (VoIP) gateways, mobile devices, and multimedia applications. According to SearchNetwork.com, these industry-leading IP private-branch-exchange (PBX) solutions have received stellar marks from users, who give high ratings to voice quality, network integration, and interoperability.

Cisco Unified Presence is a standards-based platform that collects information from multiple sources about user availability and communications capabilities to provide rich presence status and facilitate presence-enabled communications with Cisco Unified Communications and other critical business applications.

Cisco is unique in its ability to provide an end-to-end integrated unified communications system. This comprehensive solution includes the industry-leading routers and switches that comprise the basic infrastructure elements of an end-to-end, integrated network. According to Sage Research, organizations that use a single, primary vendor for IP telephony have a 43-percent lower network cost of ownership than those that use multiple vendors.

With Cisco Unified Communications, businesses can collaborate in real time using advanced applications such as video conferencing, integrated voice and Web conferencing, voicemail, and more—from an integrated, easy-to-use interface on a variety of devices—wired or wireless.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support numerous rich-media client applications that further improve user productivity and streamline business processes.

Cisco offers a variety of solutions for organizations with mobile workers in different work environments. Workers who are frequently mobile will appreciate Cisco Unified Mobility for Cisco Unified Communications Manager or Cisco Unified CallConnector Mobility for Cisco Unified Communications Manager Express. These mobile features publish a single phone number to customers, colleagues, and partners and have calls routed to the device most convenient to them at that time: office, home, or mobile phone. In addition, workers can transparently transfer a call from a cell phone to their office phone (or conversely) when they arrive at the office—without interrupting the call. While traveling, mobile workers can also access enterprise IP communications features, including using the corporate network to carry their calls, thus helping keep costs down.

Cisco Unified Communications products take advantage of the intelligence embedded in a smart infrastructure, which is designed to carry any combination of voice, video, and data across the same links and through the same devices. It is also self-optimizing, self-protecting, self-healing, and application-aware, meaning system resources are allocated to maximize employee productivity and prevent downtime.

Cisco Unified Communications is a mobile and a unified system that can be added on to at will. It is known to be helpful in the business world by allowing employees to focus on the proper resources. The system includes many new capabilities, features, applications, and products. These include Cisco Unified CallManager, Cisco Unified Personal Communicator, Cisco Unified MeetingPlace, Cisco Unified Unity, Cisco Unified IP contact centre, and Cisco Unified Presence Server and Customer Interaction Analyzer.

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