Cisco Sales Network in Polk County, Minnesota, MN:


BeltramiClimaxCrookstonE Grand ForksEast Grand ForksEG ForksEldredErskineEuclidFertileFisherFosstonGentillyGullyMcintoshMentorNielsvilleOlgaRindalTrailWinger


Cisco Sales Network PBM IT Unified Communications Solutions - Call (888) 233-6471


Cisco Sales Network PBM IT Unified Communications solutions provide your business with the expertise and infrastructure necessary to operate your business.

With Cisco Unified Communications, employees, business partners, and customers can connect in real time and conduct business across multiple work spaces.

Cisco Unified Contact Center solutions integrate workflow applications and enable a virtual contact center.

The Cisco Virtual Office is designed to provide secure, rich network services to staff working beyond the traditional corporate office, including teleworkers, full- and part-time home office users, mobile contractors, and executives

Unified Communication systems address the challenges of yesterday in unique, innovative ways that allow mobility, flexibility, and empowerment. The Internet age has proved that paradigms have the ability to shift overnight and Unified communications have the power to remove geographic, time, hierarchical, political, and language barriers.

Cisco Unified Personal Communicator simplifies the way workers share information by helping them to communicate in real time. Its user-friendly GUI (Graphical User Interface) makes it easy to move through multiple communications applications. The Unified Personal Communicator bridges the gap between the stand-alone applications on the desktop, telephone and network. Using dynamic presence information, employees can search existing directories to locate contacts and simply click to call using voice and video, allowing them to exchange ideas face-to-face. The virtual nature of IP networks allows remote or traveling employees to securely access these tools from wherever they are.

Combining your voice and data systems makes it easier to keep in touch and share information. Team members can easily find each other and customers can be quickly routed to the best resources.

Cisco award-winning call-processing software, IP phones, and endpoint devices can help your organization efficiently run voice, data, and video communications over a single, converged network.

Cisco industry-leading routers and switches form an intelligent, secure network foundation for unified communications. In addition, Cisco offers a comprehensive suite of security products and features for unified communications.

Cisco offers a comprehensive portfolio of unified communications applications, including application development; rich-media conferencing; telephony applications; unified communications clients; and unified communications mobility, voicemail, and unified messaging, all of which enable more effective personal communications and collaboration. In addition, Cisco offers cost-effective licensing and software subscription to help customers maximize the full power of Cisco Unified Communications.

By using Cisco Unified Contact Center solutions in its own contact centers, Cisco has increased customer satisfaction while lowering time to resolution and reducing operating costs. Cisco offers solutions for small and medium-sized companies as well as very large, multisite enterprise deployments, plus hosted or managed service environments. These solutions deliver (1) Skills-based contact routing, (2) Voice and video self-service, (3) Computer telephony integration (CTI), (4) Multichannel contact management over an IP infrastructure, (5) Inbound and outbound capabilities, and (6) Presence integration.

Cisco Unified Communiations gives companies the ability to efficiently access data on demand, to effectively interact with virtual teams all over the world, and to manage these interactions on the go in real time, just as if you were everywhere at once.

To understand unified communications, you need to understand Voice over IP (VoIP), which is technology that digitizes sound, divides that sound into packets of information, and transmits those packets over an IP network. VoIP evolved into IP telephony, essentially delivering sound to the desktop through IP phones.

Cisco supports the ability to develop and manage customized applications. Cisco Unified Application Environment allows development of innovative applications that help organizations integrate the telephony capabilities of Cisco Unified Communications Manager into the business processes for increased productivity. Cisco Unified Application Environment uses a simplified interface that makes developing applications intuitive for developers and reduces the need for specialized knowledge of telephony protocols.

Cisco intelligent networks are application-aware and actively participate with the applications, automatically providing end devices with rights and priorities based on the needs of the device and the application in accordance with organizational policy.

Cisco is committed to providing accessible solutions. The company recognizes that network resources must be accessible and usable by all employees, including people with disabilities. As a result, Cisco customers can fully realize the value of their diverse workforces. For more information about how the Cisco Unified Communications platform conforms to Section 508 of the Rehabilitation Act, go to http://www.cisco.com/go/accessibility or contact your Cisco account manager.

Go back