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About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-647.


Cisco Unified Communications Solutions provided by PBM IT provide your business with certified engineering support that allows you to focus on your primary business functions instead of on IT considerations.

Using the intelligence of data networks and Voice over IP (VoIP) for collaboration, your company will move with greater speed and agility.

Unified communications offers choice in how software applications can be deployed - onsite, hosted or on-demand.

Gateway devices and Call Managers are not limited to geographical boundaries. A properly designed system would easily provide the scalability, redundancy and fault tolerance that highly available networks require. The unified communications approach relates very closely to the Internet model that the Department of Defense designed. The Cisco Call Manager server clustering approach represents a highly available network model that can meet disaster recovery requirements when aligned with the proper underlying quality of service (QoS)-enabled infrastructure. QoS is the glue of the network that guarantees the quality level necessary for real-time communications, such as voice and video.

The Cisco Unified Communications system is the first true second-generation Internet Protocol (IP) Communications system providing not just telephone services, but rather a rich communications environment that seamlessly integrates voice, video and data collaboration in one system.

Cisco continues to bridge the communications islands with innovative solutions building on the enterprise Wi-Fi (802.11) networks and the GSM public networks. In conjunction with leading wireless handset suppliers such as Nokia and RIM, Cisco will soon bring to market single and dual mode Smartphone solutions which drive enhanced productivity of mobile enterprise employees both inside and outside the office. These single device products allow users to reduce the communications complexity and help companies manage costs without losing the productivity.

Organizations that use a single, primary vendor for IP telephony have a 43 percent lower network cost of ownership than those that use multiple vendors. Cisco is unique in that it offers a unified communications platform that it can deliver on its own.

Innovative Cisco conferencing, unified messaging, unified communications clients, mobility products, and interoperability with third-party applications provide next-generation unified communications capabilities. Cisco Unified Communications licensing and software subscription offerings enable customers to maintain a competitive advantage, increase productivity and transform their business.

Cisco offers a wide variety of endpoints to address all your business needs, from the company lobby to the manufacturing floor to the executive suite, at home, on the road, or in branch offices.

Cisco offers a wide array of unified communications client applications, including (1) Cisco IP Communicator: A softphone application that delivers rich Cisco IP telephony directly from your PCs, (2) Cisco Unified Video Advantage: A software application that brings video telephony functions to Cisco Unified IP Phones, (3) Cisco Unified Personal Communicator: A software application for PC and MAC that transparently integrates your most frequently used communications applications and services - softphone, presence, instant messaging, visual voicemail, click to call, employee directory, communication history, video, and web conferencing - into a single, unified, (4) Cisco Unified CallConnector: A software application that delivers easy-to-use call-control and presence features using toolbars in common applications such as Microsoft Office (for Cisco Unified Communications Manager Express environments), (5) Cisco Unified CallConnector Mobility: A software application that provides single-number-reach capabilities through Cisco Unified Communications Manager Express 4.0, (6) Cisco Unified Mobility Advantage: Call routing software that enables single number reach and the ability to seamless transition calls from a mobile phone to your Cisco Unified IP Phone, and vice versa, (7) Cisco Unified Mobile Communicator: An easy-to-use software application that extends unified communications capabilities to mobile phones and smartphones.

Cisco ASA 5500 Series Adaptive Security Appliances are easy-to-deploy solutions that integrate world-class firewall, Unified Communications (voice/video) security, SSL and IPsec VPN, intrusion prevention (IPS), and content security services in a flexible, modular product family.

Unified Communications applications lead to more effect effective communication. Beyond replacing a traditional channel for contacting employees, Unified Communications applications also enable smarter communication. Employees can consult the best method for reaching coworkers before even initiating contact, thereby improving the efficiency in their interactions with others.

Cisco Unified CallConnector for Microsoft Office on Cisco Unified Communications Manager Express delivers presence capabilities and instant messaging. It provides information about colleagues’ location, availability, and phone status using the Cisco Unified CallConnector for Microsoft Office toolbars from within Outlook and Internet Explorer.

Cisco has a broad portfolio of conferencing solutions that are integrated within the Cisco Unified Communications system. These solutions help remote workers and teams communicate more effectively and reduce costs.

The Cisco Advanced Unified Communications Specialization recognizes partners for their expertise in comprehensive, integrated network voice solutions.

Businesses of all sizes are seeing a good-sized return on their investment in Cisco Unified Communications and are now watching their output increase.

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