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About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-647.


Cisco Unified Communications Solutions provided by PBM IT provide your business with certified engineering support that allows you to focus on your primary business functions instead of on IT considerations.

Cisco Unified Communications integrate applications and allow workers to collaborate in real time using their favorite tools and software.

Cisco Unified Contact Center solutions integrate workflow applications and enable a virtual contact center.

Integrate work-space applications to collaborate more effectively anytime, anywhere, and on any device.

The Cisco Unified Communications system is based on the Cisco industry-leading IP Communications portfolio including Cisco CallManager, Cisco Unity, Cisco MeetingPlace and Cisco IP Contact Center and now includes additional innovative products, applications, features and capabilities.

Because of the expertise in network infrastructure, Cisco offers the best end-to-end IP Communications solution that reduces costs and streamlines processes.

Cisco Unified Communications creates a unified workspace by integrating IP communications with collaboration products and applications.

Companies using integrated voice and Web conferencing reported a 30 percent reduction in conferencing expenses (by making integrated conferencing capabilities available in-house and on-network) and an average savings of $1,700 per month in travel costs.

Cisco WebEx Connect is an enterprise-class, on-demand unified communications client that combines instant messaging, team spaces, and business applications to bring people, data, and processes together. WebEx Connect is the first collaborative software as a service (SaaS) platform that allows developers and customers to integrate multiple applications to create powerful collaborative business solutions.

Cisco Unified Workspace Licensing is available in three versions: (1) Business Edition: Built on the Cisco Unified Communications Manager Business Edition platform, this edition offers call control, voice messaging, unified clients, mobility, and presence in a package optimized to the needs of smaller businesses, (2) Standard Edition: Built on the reliable Cisco Unified Communications Manager platform, this edition includes call control, voice messaging, unified clients, mobility, and presence with the enterprise scalability to support your business as it grows, and (3) Professional Edition: This edition includes all features in Standard Edition, mobile communicator client, audio, video and web conferencing, and other advanced capabilities.

Cisco is unique in its ability to provide an end-to-end integrated unified communications system. This comprehensive solution includes the industry-leading routers and switches that comprise the basic infrastructure elements of an end-to-end, integrated network. According to Sage Research, organizations that use a single, primary vendor for IP telephony have a 43-percent lower network cost of ownership than those that use multiple vendors.

Cisco Unified Communiations gives companies the ability to efficiently access data on demand, to effectively interact with virtual teams all over the world, and to manage these interactions on the go in real time, just as if you were everywhere at once.

To understand unified communications, you need to understand Voice over IP (VoIP), which is technology that digitizes sound, divides that sound into packets of information, and transmits those packets over an IP network. VoIP evolved into IP telephony, essentially delivering sound to the desktop through IP phones.

Cisco has a broad portfolio of conferencing solutions that are integrated within the Cisco Unified Communications system. These solutions help remote workers and teams communicate more effectively and reduce costs.

The Cisco Express Unified Communications Specialization integrates critical solutions in converged data, voice, and video networking.

The Cisco Unified Communications System first emerged into the business world in March of 2006. As an integrated collection of data, video, and voice applications, the system was made to enable businesses of every size to have the ability to transmit information more effectively, which would in turn cause these businesses to operate more efficiently.

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