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Cisco Sales Network in Kansas, KS:About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-647.Cisco Unified Communications Solutions provided by PBM IT provide your business with certified engineering support that allows you to focus on your primary business functions instead of on IT considerations. Cisco Unified Communications enables collaboration across companies and work spaces. Cisco Unified Personal Communicator offers voice, video, instant messaging, conferencing, and presence on a single application. Improve contact center capabilities with skills-based contact routing, voice self-service, computer telephony integration, and multichannel contact management. The Cisco Unified Communication System the first to fully support Cisco SONA that extends the power of the data network to optimize applications, processes and resources to deliver greater business benefits to enterprises. Cisco Unified Communications integrates all forms of communications and collaboration systems and devices into a single, unified system that delivers more efficient and effective communications. Cisco Unified Communications uses the pervasive reach of an intelligent network to more closely link communications with business processes. Proven Cisco contact center software has multichannel, self-service and assisted service capabilities that can help your organization turn reactive support into proactive, unique customer centric experiences. Cisco WebEx solutions make it easy for global employees to work with colleagues over the web like they do in person. They allow them to connect across firewalls, across platforms, and across the globe. Cisco offers a wide array of unified communications client applications, including (1) Cisco IP Communicator: A softphone application that delivers rich Cisco IP telephony directly from your PCs, (2) Cisco Unified Video Advantage: A software application that brings video telephony functions to Cisco Unified IP Phones, (3) Cisco Unified Personal Communicator: A software application for PC and MAC that transparently integrates your most frequently used communications applications and services - softphone, presence, instant messaging, visual voicemail, click to call, employee directory, communication history, video, and web conferencing - into a single, unified, (4) Cisco Unified CallConnector: A software application that delivers easy-to-use call-control and presence features using toolbars in common applications such as Microsoft Office (for Cisco Unified Communications Manager Express environments), (5) Cisco Unified CallConnector Mobility: A software application that provides single-number-reach capabilities through Cisco Unified Communications Manager Express 4.0, (6) Cisco Unified Mobility Advantage: Call routing software that enables single number reach and the ability to seamless transition calls from a mobile phone to your Cisco Unified IP Phone, and vice versa, (7) Cisco Unified Mobile Communicator: An easy-to-use software application that extends unified communications capabilities to mobile phones and smartphones. The Cisco integrated unified communications system can be more secure than traditional PBX systems. Cisco security solutions are integrated and optimized to provide an additional layer of defense to supplement the security available in the Cisco Unified Communications endpoints, applications, and call control. By using the IT data network as the service delivery platform, the Cisco Unified Communication system helps workers to reach the right resource the first time by delivering presence and preference information to an organization's employees. Cisco Unified Presence adds another layer of functions to tools, including the Cisco Unified Personal Communicator. Using dynamic presence information, users can check the availability of colleagues in real time, reducing phone tag and improving productivity. Cisco Unified Presence also provides a standards-based presence service that works with Cisco Unified IP phones connected to Cisco Unified Communications Manager. Support of open standards enables integration to other systems such as IBM Lotus solutions using Session Initiation Protocol (SIP) or Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions (SIMPLE). Cisco Unified Communications Manager and Cisco Unified Presence also support Microsoft Live Communications Server 2005 and the Microsoft Office Communicator clients connected to Microsoft Live Communications Server. In short, Cisco Unified Presence helps users quickly connect to their colleagues using the most appropriate communications medium at any given time. Cisco Unified Videoconferencing provides multiparty video conferencing for traditional room-based and desktop video conferencing. The solution connects three or more H.323, H.320, SIP, or Skinny Client Control Protocol (SCCP) video conference endpoints in a single, multiparticipant meeting. The Cisco Express Unified Communications Specialization integrates critical solutions in converged data, voice, and video networking. Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs. |
