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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified Communications integrate applications and allow workers to collaborate in real time using their favorite tools and software.

The Cisco Unified Communications system of voice and IP Communications products and applications helps organizations communicate more effectively by helping them streamline business processes, reach the right resource the first time, and increase profitability.

By integrating a comprehensive security strategy with your unified communications network, you can help people in any campus, branch, or remote workspace securely connect and collaborate across a wide array of communications applications.

The Cisco Unified Communication System the first to fully support Cisco SONA that extends the power of the data network to optimize applications, processes and resources to deliver greater business benefits to enterprises.

Cisco and its partners provide a lifecycle services approach to deploy and manage the Cisco Unified Communications system. New Cisco Operate Services for Unified Communications combine technical support services capabilities such as server replacement, application software updates and hardware and software problem resolution into one service that covers the entire system. To ensure proper deployment, Cisco is also offering Planning and Design Service Bundles and Optimization Services that are packaged for easy ordering.

Unified Communications unleashes the flexibility of managing business communications in a multi-device, mobile and distributed environment.

Proven Cisco contact center software has multichannel, self-service and assisted service capabilities that can help your organization turn reactive support into proactive, unique customer centric experiences.

IP telephony provides a way for organizations to extend consistent communications services to all employees in their workspaces, whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice and video communications over the network using the open-standards-based Internet Protocol.

The Cisco Unified Communications Software Subscription enhances communications system and increases business value by offering an economical and timely approach to upgrading to the latest Cisco technology. Through a one-, two-, three-, or five-year subscription, customers have access to the latest major software version upgrades of various Cisco Unified Communications products with Unified Communications Software Subscription. Savings can be optimized by purchasing a multiyear plan.

Cisco solutions for network management allow businesses to actively monitor, manage and configure Cisco Unified Communications Solutions to (1) Reduce operational costs, (2) Proactively discover potential problems, (3) Maintain quality and user satisfaction, and (4) Help minimize service downtime.

Cisco Unified Communications Manager, the software-based media-processing component of the Cisco Unified Communications system, provides a scalable, highly available IP telephony call-processing solution. With its flexible deployment options, Cisco Unified Communications Manager can meet any need—from telecommuters, mobile workers, and distributed offices to the largest enterprise. With the ability to cluster multiple Cisco Unified Communications Manager servers and manage them as a single entity—a capability unique to Cisco—system capacity can scale to 1 million users in a network with 100 sites or more, with built-in redundancy to ensure reliable service. Cisco Unified Communications Manager comes with a host of innovative and robust features, including integration with Microsoft Outlook address books for simplified dialing, analysis, and reporting tools for detailed call records, a receptionist console, and conference calling.

Secure, proven and reliable, the Cisco Unity portfolio of messaging solutions is a foundational element in bringing unified communications to businesses of all sizes. These systems integrate with your existing environment and provide flexible deployment options to meet your organization’s needs. Cisco Unity Unified Messaging delivers powerful voicemail, integrated messaging, and unified messaging that scales to meet the needs of large enterprise organizations and integrates with most traditional telephone and voicemail systems, allowing for a smooth migration to unified communications.

Why invest in a Cisco Smart Business Communiations System? (1) It's an affordable, complete system of voice, data, video, and wireless networking products makes any time any where secure access to information possible, (2) it eEnables more effective and efficient ways of communicating with customers and employees, (3) it is a purpose built business communications solution that is easy to deploy and use while allowing for business growth, and (4) it has easy integration with existing desktop applications like calendar, e-mail, and customer relationship management (CRM) systems.

The Cisco Express Unified Communications Specialization integrates critical solutions in converged data, voice, and video networking.

Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs.

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