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About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-6471


PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified communications improve productivity and help connect employees and customers with the information and expertise they need in real time.

Cisco Unified Contact Center solutions integrate workflow applications and enable a virtual contact center.

Improve contact center capabilities with skills-based contact routing, voice self-service, computer telephony integration, and multichannel contact management.

For organizations with up to 500 users, Cisco Unity Connection is available as a single-server solution with Cisco Unified Communications Manager, further simplifying installation, maintenance, and support.

Cisco Unified CallManager 5.0 and Cisco Unified CallManager Express 3.4 and Survivable Remote Site Telephony (SRST) 3.4 now natively support SIP, effectively opening up the system to an emerging standards-based developer community while retaining the current security and resiliency features. A new program, SIP Verified, provides third-party verification for voice, data and video SIP endpoints. An initial set of vendors who have completed this testing is also announced.

Unified Communications can help you gain significant productivity improvements for every person in your organziation by deploying an integrated voice and data platform, resulting in lower total cost of ownership.

Organizations using unified communications clients saved an average of 32 minutes daily per employee because presence technology enabled staff to reach one another on the first try.

IP telephony provides a way for organizations to extend consistent communications services to all employees in their workspaces, whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice and video communications over the network using the open-standards-based Internet Protocol.

Cisco Unified Presence is a standards-based platform that collects information from multiple sources about user availability and communications capabilities to provide rich presence status and facilitate presence-enabled communications with Cisco Unified Communications and other critical business applications.

When selecting a switch, PoE removes the need for each phone to have an external power source. Cisco switches autosense the power need of each Cisco Unified IP Phone, reducing administrative and power costs.

Unified Communications applications lead to more effect effective communication. Beyond replacing a traditional channel for contacting employees, Unified Communications applications also enable smarter communication. Employees can consult the best method for reaching coworkers before even initiating contact, thereby improving the efficiency in their interactions with others.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support numerous rich-media client applications that further improve user productivity and streamline business processes.

Cisco has a broad portfolio of conferencing solutions that are integrated within the Cisco Unified Communications system. These solutions help remote workers and teams communicate more effectively and reduce costs.

Using the Cisco Unified Communications Management Suite, businesses can actively monitor the Cisco Unified Communications solution to discover potential problems, maintain quality and user satisfaction, and help minimize service downtime.

The Cisco Unified Communications System first emerged into the business world in March of 2006. As an integrated collection of data, video, and voice applications, the system was made to enable businesses of every size to have the ability to transmit information more effectively, which would in turn cause these businesses to operate more efficiently.

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