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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified Communications Innovate across the value chain with capabilities embedded into work flows and business applications that transform business processes and increase customer satisfaction.

Cisco Unified Personal Communicator offers voice, video, instant messaging, conferencing, and presence on a single application.

Call routing over the Internet has profound implications. Companies can now employ distributed work forces, unhindered by geographic boundaries. Teleworkers will be given internal phone numbers that relate to direct inward dialing (DID) blocks registered to the closest office. The teleworker phenomenon has the ability to greatly reduce real estate costs associated with each worker. Teleworkers benefit from reduction of transportation costs and being able to spend more quality time with family and friends.

For organizations with up to 500 users, Cisco Unity Connection is available as a single-server solution with Cisco Unified Communications Manager, further simplifying installation, maintenance, and support.

Both the Cisco Unity system and Cisco Unity Connection feature robust auto-attendant functions, speech-recognition capabilities, intelligent routing rules, and an advanced set of easily customizable personalization options, so users can interact with the system in a way that is most comfortable and convenient for them.

Cisco Unified Communications is an open architecture so it integrates with other industry-leading applications and a wide variety of endpoints. The open architecture has already allowed hundreds of technology development partners to deliver thousands of integrated applications.

Cisco IP communications technologies deliver innovation through the convergence of voice and data networks, providing accessibility features and capabilities.

Cisco management software provides comprehensive network managemen for the entire Cisco Unified Communications solution, helping to increase operational efficiency through advanced monitoring, alerting, diagnostics, provisioning, and reporting capabilities.

Cisco Unified Presence is a standards-based platform that collects information from multiple sources about user availability and communications capabilities to provide rich presence status and facilitate presence-enabled communications with Cisco Unified Communications and other critical business applications.

Cisco is unique in its ability to provide an end-to-end integrated unified communications system. This comprehensive solution includes the industry-leading routers and switches that comprise the basic infrastructure elements of an end-to-end, integrated network. According to Sage Research, organizations that use a single, primary vendor for IP telephony have a 43-percent lower network cost of ownership than those that use multiple vendors.

With its broad portfolio, Cisco offers a solution to address any small, medium-, or enterprise-sized business requirement. And businesses can implement Cisco Unified Communications products at a pace that is right for them with flexible, transparent migration capabilities.

Like Cisco Unified IP phones, Cisco IP Communicator also works with Cisco Unified Video Advantage, which combines software with the Cisco VT Camera to support video telephony. Cisco Unified Video Advantage lets users make calls using the familiar phone interface, with the video displayed on their PC. The Cisco video telephony solution is as simple to provision as any Cisco Unified IP phone, enabling a cost-effective, scalable, and visually interactive communications solution.

Why invest in a Cisco Smart Business Communiations System? (1) It's an affordable, complete system of voice, data, video, and wireless networking products makes any time any where secure access to information possible, (2) it eEnables more effective and efficient ways of communicating with customers and employees, (3) it is a purpose built business communications solution that is easy to deploy and use while allowing for business growth, and (4) it has easy integration with existing desktop applications like calendar, e-mail, and customer relationship management (CRM) systems.

Cisco unified communications (1) Ties together: telephone, voice mail, e-mail, and information services, (2) has all the features commonly associated with PBX and Centrex systems: voice mail, presence management, find-me/follow-me functions, telephone directories, and least-cost routing, (3) utilizes network routers, switches, software, and other standards-based networking gear, and (4) has the services traditionally associated with the data network available via the phone system, and vice versa.

Cisco is committed to providing accessible solutions. The company recognizes that network resources must be accessible and usable by all employees, including people with disabilities. As a result, Cisco customers can fully realize the value of their diverse workforces. For more information about how the Cisco Unified Communications platform conforms to Section 508 of the Rehabilitation Act, go to http://www.cisco.com/go/accessibility or contact your Cisco account manager.

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