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Cisco Sales Network in Ritchie, Illinois, IL:
About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-6471PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs. Cisco Unified Communications solutions and help close the productivity gap created by globalization. Unified communications offers choice in how software applications can be deployed - onsite, hosted or on-demand. As your organization extends its unified communications deployments beyond the boundaries of the campus and branch networks, it must depend on secure remote access and mobility. The Cisco Unified Communications system is the first true second-generation Internet Protocol (IP) Communications system providing not just telephone services, but rather a rich communications environment that seamlessly integrates voice, video and data collaboration in one system. Because of the expertise in network infrastructure, Cisco offers the best end-to-end IP Communications solution that reduces costs and streamlines processes. Unified Communications unleashes the flexibility of managing business communications in a multi-device, mobile and distributed environment. Use of softphones resulted in an average savings of $1,727 per month in cell phone and long distance charges. Mobile workers also saved 40 minutes each day, enjoyed greater business communications convenience, and generated annual productivity gains of 3.5 days per year through business continuity impact. Cisco began developing IP telephony solutions in 1997. Today, Cisco is number one in worldwide enterprise voice and the leader in top IP telephony categories. IP telephony delivers an initial wave of business value to our customers by making it possible to (1) Consolidate platforms and reduce total cost of ownership (TCO) and telephony costs through toll-bypass, (2) Take advantage of underused network capacity by carrying voice traffic on the data network, accelerating network usage and maximizing ROI, and (3) Lay a strong foundation for advanced communications and collaboration capabilities. Cisco Unified Presence is a standards-based platform that collects information from multiple sources about user availability and communications capabilities to provide rich presence status and facilitate presence-enabled communications with Cisco Unified Communications and other critical business applications. Cisco Smart Business Unified Communications System offers small businesses a simple, affordable, easy-to-manage unified communications system, eliminates multiple servers and combines voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities. It also supports the portfolio of Cisco Unified IP Phones, Internet connectivity with firewall protection, virtual private networks (VPNs), and wireless LAN access for reliable, highly secure communications. Combined with its optional desktop application support, Cisco Smart Business Communications System enables more effective collaboration by using simple yet powerful capabilities such as instant messaging, single-number reach, and desktop control of all calls and messages to help enrich the total communications experience. The Cisco Unified Communications system is an open and extensible platform for real-time communications based on presence, mobility and the intelligent information network. Cisco IP Communicator, is software that delivers advanced telephony functions to Microsoft Windows-based personal computers for Cisco Unified Communications Manager and Cisco Unified Communications Manager Express users. Wherever users can connect to the corporate network, the application provides high-quality voice calls, along with all the same features they have in the office, including call transfer, call forwarding, and conference calling. Users remain productive whether at the office, at home, or on the road. Encompassing IP voice, data, and video communications products and applications, the Cisco Unified Communications system helps organizations communicate more effectively, streamline business processes, and positively affect financial results. Cisco Unified Communications also includes new and exciting capabilities for customer contact centers, helping users readily handle large volumes of customer interactions, whether voice phone calls, e-mail, or Web-based communications. The comprehensive portfolio of Cisco customer contact solutions—including Cisco Unified Intelligent Contact Management and Cisco Unified Contact Center—offers superior service and results in increased customer satisfaction. Contacts are routed to the most appropriate agent, based on business rules and objectives. Advanced computer-telephony-integration capabilities provide call-event and customer-profile information to an agent’s desktop. With the flexibility afforded by products such as the Cisco Unified Mobile Agent, agents can work from home or while traveling. Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs. |
