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Cisco Sales Network in New Columbia, Illinois, IL:
About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-6471PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs. Cisco Unified Communications integrate applications and allow workers to collaborate in real time using their favorite tools and software. WebEx and Cisco TelePresence bring people together in a new way to reduce travel expenses and carbon footprint. The return on investment (ROI) related to a Cisco Unified Communication system deployment is greatly accelerated because there is no longer a need for smaller PBXs or key systems deployed at remote sites. As long as there is IP reach ability from the IP phone to the Call Manager, phone calls can be made. Device may also be connected to the Internet as long as they have secure VPN tunnels to reach the internal Call Manager. Powerful business leaders are continuously faced with a similar challenge: How do I reinvent the corporate culture and business processes of yesterday? Unified communications systems provide the communications necessary to deal with changing market conditions in a stealthy fashion, allowing corporations to adapt to these conditions in an instant. Cisco messaging, conferencing, and customer contact applications integrate with both existing and unified communications systems to provide maximum flexibility and allow you to migrate to unified communications at your own pace. Most businesses will realize substantial savings and productivity gains by migrating to unified communications. Organizations that use a single, primary vendor for IP telephony have a 43 percent lower network cost of ownership than those that use multiple vendors. Cisco is unique in that it offers a unified communications platform that it can deliver on its own. Cisco IP Communications solutions are based on open interfaces and industry standards, allowing the integration of best-of-breed technologies. Cisco WebEx meeting applications provide a full suite of web meeting applications with services to deliver presentations, share documents, demonstrate applications or control a remote desktop. The following free-to-download and easy-to-add Cisco Unified Communications Widgets provide a productive and personalized user experience with Cisco Unified Communications applications and Cisco Unified IP Phones: (1) Phone Designer enables you to quickly customize Cisco Unified IP Phone displays with wallpapers of your choice and to create or change ring tones, (2) Click to Call for PCs lets you connect and collaborate with everyone by instantly placing Cisco Unified Communications Manager calls directly from your desktop productivity applications and web browsers, and (3) Visual Voicemail enables you to view, listen, and respond to Cisco Unity and Cisco Unity Connection voicemail messages right from the Cisco Unified IP Phone display, without having to dial into your corporate voicemail box. By using Cisco Unified Contact Center solutions in its own contact centers, Cisco has increased customer satisfaction while lowering time to resolution and reducing operating costs. Cisco offers solutions for small and medium-sized companies as well as very large, multisite enterprise deployments, plus hosted or managed service environments. These solutions deliver (1) Skills-based contact routing, (2) Voice and video self-service, (3) Computer telephony integration (CTI), (4) Multichannel contact management over an IP infrastructure, (5) Inbound and outbound capabilities, and (6) Presence integration. The Cisco Unified Communications system is an open and extensible platform for real-time communications based on presence, mobility and the intelligent information network. Delivering call-processing options for organizations of all sizes, Cisco also offers Unified Communications Manager Express, an integrated call-processing system available inside Cisco access routers. It supports up to 240 users and provides basic call routing and queuing, meet-me conferencing, paging, intercom, and more for small businesses and enterprise branch offices. In addition, Cisco offers the new Cisco Unified Communications 500 Series for Small Business, which is an all-in-one unified communications solution for up to 48 users. It integrates voice, data, video, security, and wireless into one platform and provides integration with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) and provides the ability at network locations for voice, video, and data networking. Cisco has led the industry in employing a systems approach that integrates Cisco Unified Communications within a Cisco Intelligent Network, helping enable capabilities and information sharing throughout the network. Cisco Unified Communications Specialized Partners are uniquely qualified to help you implement the right solution to meet your business communication needs. More than 1600 Cisco Unified Communications Specialized reseller, integrator, and service provider partners around the globe sell, deploy, and support more than 90 percent of Cisco Unified Communications systems in the market today. Cisco offers three unified communications specialization levels to address the full spectrum of customer needs—Express, Advanced, and Master—where a channel partner must demonstrate greater sales, technical, and service capabilities at each level. The Cisco Unified Communications System first emerged into the business world in March of 2006. As an integrated collection of data, video, and voice applications, the system was made to enable businesses of every size to have the ability to transmit information more effectively, which would in turn cause these businesses to operate more efficiently. |
