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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified Communications Innovate across the value chain with capabilities embedded into work flows and business applications that transform business processes and increase customer satisfaction.

Cisco Mobile Solutions for Unified Communications combine the convenience and flexibility of mobile communications with the benefits of Cisco Unified Communications.

Increase productivity and reduce total cost of ownership by automating, integrating, and simplifying your network management operations

The transformation provided by the age of the human network will maximize human potential to address the challenges of today, and tomorrow, in unique ways. Unified Communications removes geographical boundaries while providing the social networking tools required to collaborate on important business challenges. Cisco unified communications will breathe inspiration, innovation, and personalization into organizations.

Because of the expertise in network infrastructure, Cisco offers the best end-to-end IP Communications solution that reduces costs and streamlines processes.

Cisco Unified Communications creates a unified workspace by integrating IP communications with collaboration products and applications.

Proven Cisco contact center software has multichannel, self-service and assisted service capabilities that can help your organization turn reactive support into proactive, unique customer centric experiences.

Cisco management software provides comprehensive network managemen for the entire Cisco Unified Communications solution, helping to increase operational efficiency through advanced monitoring, alerting, diagnostics, provisioning, and reporting capabilities.

Cisco Unified Workspace Licensing is available in three versions: (1) Business Edition: Built on the Cisco Unified Communications Manager Business Edition platform, this edition offers call control, voice messaging, unified clients, mobility, and presence in a package optimized to the needs of smaller businesses, (2) Standard Edition: Built on the reliable Cisco Unified Communications Manager platform, this edition includes call control, voice messaging, unified clients, mobility, and presence with the enterprise scalability to support your business as it grows, and (3) Professional Edition: This edition includes all features in Standard Edition, mobile communicator client, audio, video and web conferencing, and other advanced capabilities.

The Cisco integrated unified communications system can be more secure than traditional PBX systems. Cisco security solutions are integrated and optimized to provide an additional layer of defense to supplement the security available in the Cisco Unified Communications endpoints, applications, and call control.

Cisco Unified Communications offers a new way of communicating that is more personal and timely. Instead of simply connecting products, the Cisco Unified Communications system provides structure and intelligence that helps organizations securely integrate their communications more closely with business processes, and ensure information reaches recipients quickly, through the most appropriate medium.

Cisco Unified CallConnector for Microsoft Office on Cisco Unified Communications Manager Express delivers presence capabilities and instant messaging. It provides information about colleagues’ location, availability, and phone status using the Cisco Unified CallConnector for Microsoft Office toolbars from within Outlook and Internet Explorer.

Cisco offers a variety of solutions for organizations with mobile workers in different work environments. Workers who are frequently mobile will appreciate Cisco Unified Mobility for Cisco Unified Communications Manager or Cisco Unified CallConnector Mobility for Cisco Unified Communications Manager Express. These mobile features publish a single phone number to customers, colleagues, and partners and have calls routed to the device most convenient to them at that time: office, home, or mobile phone. In addition, workers can transparently transfer a call from a cell phone to their office phone (or conversely) when they arrive at the office—without interrupting the call. While traveling, mobile workers can also access enterprise IP communications features, including using the corporate network to carry their calls, thus helping keep costs down.

The Cisco Express Unified Communications Specialization integrates critical solutions in converged data, voice, and video networking.

Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs.

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