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Cisco Sales Network in Mccammon, Idaho, ID:
About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-6471PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs. Cisco secure unified communications help coworkers, partners, vendors, and customers collaborate using any combination of clients, applications, and devices. Cisco Mobile Solutions for Unified Communications combine the convenience and flexibility of mobile communications with the benefits of Cisco Unified Communications. The Cisco virtual office is designed to create a comprehensive office environment for employees wherever they are by providing extensible network services that include data, voice, video, and wireless mobility The Cisco Unified Communications system is based on the Cisco industry-leading IP Communications portfolio including Cisco CallManager, Cisco Unity, Cisco MeetingPlace and Cisco IP Contact Center and now includes additional innovative products, applications, features and capabilities. The Cisco Unified Presence Server collects information about a user's status, such as whether or not they are using a device such as a telephone, personal computer or video terminal at a particular time. Using this information, applications such as Cisco Unified Personal Communicator and Cisco Unified CallManager can help users connect with colleagues more efficiently by determining the most effective method of communication. The Cisco Unified Presence Server aggregates presence information from the network as well as Cisco Unified CallManager and third-party devices using SIP and SIP for Instant Messaging and Presence Leveraging Extensions (SIMPLE) and then publishes that information to Cisco Unified IP Phones, Cisco Unified Personal Communicator and third-party services and applications such as IBM Lotus Sametime and Microsoft Live Communications Server (LCS) 2005. Unified Communications unleashes the flexibility of managing business communications in a multi-device, mobile and distributed environment. In our dynamic business environment, perhaps the most important benefit of Cisco Unified Communications comes from having a communications system that can change and grow on short notice and enable new capabilities for more effective business communications, employee mobility, streamlined business processes, and improved profitability. Cisco industry-leading routers and switches form an intelligent, secure network foundation for unified communications. In addition, Cisco offers a comprehensive suite of security products and features for unified communications. Cisco Unified Workspace Licensing is available in three versions: (1) Business Edition: Built on the Cisco Unified Communications Manager Business Edition platform, this edition offers call control, voice messaging, unified clients, mobility, and presence in a package optimized to the needs of smaller businesses, (2) Standard Edition: Built on the reliable Cisco Unified Communications Manager platform, this edition includes call control, voice messaging, unified clients, mobility, and presence with the enterprise scalability to support your business as it grows, and (3) Professional Edition: This edition includes all features in Standard Edition, mobile communicator client, audio, video and web conferencing, and other advanced capabilities. When choosing a router for your Cisco Unified Communications Solution, consider (1) the number of phones, (2) the call-processing solution, and (3) the other functions the router will perform. Cisco Unified Communiations gives companies the ability to efficiently access data on demand, to effectively interact with virtual teams all over the world, and to manage these interactions on the go in real time, just as if you were everywhere at once. Previously, unified communications technology was only available to large enterprises – now it’s available to small and medium-sized businesses with the advanced technologies from Cisco. Cisco Unified Videoconferencing provides multiparty video conferencing for traditional room-based and desktop video conferencing. The solution connects three or more H.323, H.320, SIP, or Skinny Client Control Protocol (SCCP) video conference endpoints in a single, multiparticipant meeting. Cisco Unified Communications also includes new and exciting capabilities for customer contact centers, helping users readily handle large volumes of customer interactions, whether voice phone calls, e-mail, or Web-based communications. The comprehensive portfolio of Cisco customer contact solutions—including Cisco Unified Intelligent Contact Management and Cisco Unified Contact Center—offers superior service and results in increased customer satisfaction. Contacts are routed to the most appropriate agent, based on business rules and objectives. Advanced computer-telephony-integration capabilities provide call-event and customer-profile information to an agent’s desktop. With the flexibility afforded by products such as the Cisco Unified Mobile Agent, agents can work from home or while traveling. Even a small or a medium sized business can derive many benefits from the Cisco Unified Communications system's ability to be easily enlarged when the workload and the need arises. |
