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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified Communications combine all forms of business communications into a single, unified solution for powerful new ways to improve communication efficiency and productivity.

Cisco Voice and Unified Messaging solutions provide voice, email and fax message access from a single interface, and allow voice message access from a variety of devices and applications.

The Cisco Unified Communications system is an open and extensible platform for real-time communications based on presence, mobility and the intelligent information network.

The Cisco Unified Communications system is the first true second-generation Internet Protocol (IP) Communications system providing not just telephone services, but rather a rich communications environment that seamlessly integrates voice, video and data collaboration in one system.

Cisco Unified Personal Communicator simplifies the way workers share information by helping them to communicate in real time. Its user-friendly GUI (Graphical User Interface) makes it easy to move through multiple communications applications. The Unified Personal Communicator bridges the gap between the stand-alone applications on the desktop, telephone and network. Using dynamic presence information, employees can search existing directories to locate contacts and simply click to call using voice and video, allowing them to exchange ideas face-to-face. The virtual nature of IP networks allows remote or traveling employees to securely access these tools from wherever they are.

Cisco Unity Express, with voicemail, integrated messaging, and auto-attendant services, available with Cisco integrated services routers, is specifically designed for small to medium-sized offices, including branch offices with up to 250 users.

Innovative Cisco conferencing, unified messaging, unified communications clients, mobility products, and interoperability with third-party applications provide next-generation unified communications capabilities. Cisco Unified Communications licensing and software subscription offerings enable customers to maintain a competitive advantage, increase productivity and transform their business.

Cisco WebEx Connect is an enterprise-class, on-demand unified communications client that combines instant messaging, team spaces, and business applications to bring people, data, and processes together. WebEx Connect is the first collaborative software as a service (SaaS) platform that allows developers and customers to integrate multiple applications to create powerful collaborative business solutions.

Cisco offers a comprehensive portfolio of unified communications applications, including application development; rich-media conferencing; telephony applications; unified communications clients; and unified communications mobility, voicemail, and unified messaging, all of which enable more effective personal communications and collaboration. In addition, Cisco offers cost-effective licensing and software subscription to help customers maximize the full power of Cisco Unified Communications.

Cisco offers a wide range of multimedia conferencing solutions that integrate voice, video, and web conferencing capabilities to make remote meetings natural and effective. According to Frost & Sullivan, Cisco is the market leader in both web conferencing and on-premises voice conferencing.

IP communications solutions have proven their ability to help organizations solve such problems, enabling them to streamline business processes and reduce costs.

Secure, proven and reliable, the Cisco Unity portfolio of messaging solutions is a foundational element in bringing unified communications to businesses of all sizes. These systems integrate with your existing environment and provide flexible deployment options to meet your organization’s needs. Cisco Unity Unified Messaging delivers powerful voicemail, integrated messaging, and unified messaging that scales to meet the needs of large enterprise organizations and integrates with most traditional telephone and voicemail systems, allowing for a smooth migration to unified communications.

The Cisco Unified MeetingPlace conferencing solution integrates voice, video, and Web conferencing capabilities to simplify initiation and management of productive remote meetings that can help accelerate projects, improve sales support, and speed decisions. The solution is deployed on network, behind the firewall, and integrated directly into an organization’s private networks and enterprise applications, to provide significant cost savings, security, and a superior user experience. Intuitive interfaces make setting up, attending, and managing meetings easy. Integrated voice, video, and Web conferences can be set up and attended in a single step—from Cisco Unified IP phones, instant messaging clients, Web browsers, and Microsoft Outlook and IBM Lotus Notes calendars. The solution can be customer-managed or outsourced.

Cisco also helps ensure that its customers have a clear migration path to an IP-based system and a smooth transition from—or coexistence with—older equipment, including time-division multiplexing (TDM)-based telephony systems. Customers can work closely with Cisco—and its partners—to plan for future growth, simplify technology adoption, improve deployment time, and reduce overall costs.

The Cisco Unified Communications System first emerged into the business world in March of 2006. As an integrated collection of data, video, and voice applications, the system was made to enable businesses of every size to have the ability to transmit information more effectively, which would in turn cause these businesses to operate more efficiently.

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