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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified Communications enables collaboration across companies and work spaces.

Cisco Unified Communications offers rich media conferencing such as Webex and Cisco MeetingPlace that provide complete conferencing solutions.

Gateway devices and Call Managers are not limited to geographical boundaries. A properly designed system would easily provide the scalability, redundancy and fault tolerance that highly available networks require. The unified communications approach relates very closely to the Internet model that the Department of Defense designed. The Cisco Call Manager server clustering approach represents a highly available network model that can meet disaster recovery requirements when aligned with the proper underlying quality of service (QoS)-enabled infrastructure. QoS is the glue of the network that guarantees the quality level necessary for real-time communications, such as voice and video.

Open communications systems have to power to revolutionize and level the playing field, enabling the communication of innovative ideas from any level of the organization.

Cisco continues to bridge the communications islands with innovative solutions building on the enterprise Wi-Fi (802.11) networks and the GSM public networks. In conjunction with leading wireless handset suppliers such as Nokia and RIM, Cisco will soon bring to market single and dual mode Smartphone solutions which drive enhanced productivity of mobile enterprise employees both inside and outside the office. These single device products allow users to reduce the communications complexity and help companies manage costs without losing the productivity.

Cisco Unified Communications is an open architecture so it integrates with other industry-leading applications and a wide variety of endpoints. The open architecture has already allowed hundreds of technology development partners to deliver thousands of integrated applications.

Innovative Cisco conferencing, unified messaging, unified communications clients, mobility products, and interoperability with third-party applications provide next-generation unified communications capabilities. Cisco Unified Communications licensing and software subscription offerings enable customers to maintain a competitive advantage, increase productivity and transform their business.

IP telephony provides a way for organizations to extend consistent communications services to all employees in their workspaces, whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice and video communications over the network using the open-standards-based Internet Protocol.

Cisco messaging solutions are secure and reliable, and they are designed to meet the diverse needs of small, medium-sized, and very large enterprises. These award-winning solutions deliver (1) powerful voicemail, (2) unified messaging, (3) a flexible platform, and (4) time-saving, productivity-enhancing features.

Cisco offers a wide range of multimedia conferencing solutions that integrate voice, video, and web conferencing capabilities to make remote meetings natural and effective. According to Frost & Sullivan, Cisco is the market leader in both web conferencing and on-premises voice conferencing.

Cisco Unified Communications Manager, the software-based media-processing component of the Cisco Unified Communications system, provides a scalable, highly available IP telephony call-processing solution. With its flexible deployment options, Cisco Unified Communications Manager can meet any need—from telecommuters, mobile workers, and distributed offices to the largest enterprise. With the ability to cluster multiple Cisco Unified Communications Manager servers and manage them as a single entity—a capability unique to Cisco—system capacity can scale to 1 million users in a network with 100 sites or more, with built-in redundancy to ensure reliable service. Cisco Unified Communications Manager comes with a host of innovative and robust features, including integration with Microsoft Outlook address books for simplified dialing, analysis, and reporting tools for detailed call records, a receptionist console, and conference calling.

Delivering call-processing options for organizations of all sizes, Cisco also offers Unified Communications Manager Express, an integrated call-processing system available inside Cisco access routers. It supports up to 240 users and provides basic call routing and queuing, meet-me conferencing, paging, intercom, and more for small businesses and enterprise branch offices. In addition, Cisco offers the new Cisco Unified Communications 500 Series for Small Business, which is an all-in-one unified communications solution for up to 48 users. It integrates voice, data, video, security, and wireless into one platform and provides integration with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) and provides the ability at network locations for voice, video, and data networking.

Cisco also offers integration with enterprise applications, such as CRM, and support for phone-based XML apps. As for devices, any Cisco IP phone, including the 7921 Wi-Fi phone, can be used in conjunction with the UC 500. The company says an eight-user VoIP deployment will list for about $699 per user when combined with Cisco's base IP phone, not including Wi-Fi and controller.

Cisco Unified Communications Specialized Partners are uniquely qualified to help you implement the right solution to meet your business communication needs. More than 1600 Cisco Unified Communications Specialized reseller, integrator, and service provider partners around the globe sell, deploy, and support more than 90 percent of Cisco Unified Communications systems in the market today. Cisco offers three unified communications specialization levels to address the full spectrum of customer needs—Express, Advanced, and Master—where a channel partner must demonstrate greater sales, technical, and service capabilities at each level.

The Cisco Technology Developer Program, meanwhile, includes companies that foster innovation, help develop industry standards, and accelerate the integration of business-critical technologies into the Cisco network infrastructure. Their solutions, which are tested for interoperability with Cisco Intelligent Information Network infrastructure, address applications ranging from content networking and customer contact to security, storage, and wireless networking.

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