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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

In 1998, networking equipment giant Cisco Systems got off to an early lead in the VoIP market after acquiring the CallManager product through the acquisition of Selsius Systems. This allowed Cisco Systems to introduce a packet-based voice system that competed with other traditional vendors, such as Alcatel, Avaya, Mitel, Nortel, and Siemens. Since then, these and many other vendors have developed their own proprietary VoIP systems in response to the growing demand for VoIP systems.

Cisco Unified Communications solutions use the network as a platform for collaboration.

Optimize collaboration with Cisco routing, switching, and other infrastructure products: voice gateways, switches with inline power, and voice servers for media-processing software.

New to the Cisco Unified Communications system are Cisco Unified Personal Communicator, Cisco Unified Presence Server and Customer Interaction Analyzer.

Cisco Unified CallManager 5.0 is now available in a choice of operating models based on customer and channel partner preference. A new appliance model version based on Linux is available now and a version based on the existing open operating system model is scheduled to be available within 12 months.

Cisco Unity Express, with voicemail, integrated messaging, and auto-attendant services, available with Cisco integrated services routers, is specifically designed for small to medium-sized offices, including branch offices with up to 250 users.

As unified communications applications become more prevalent in the extended workspace, more organizations are also realizing the associated benefits. Results documented by Sage Research demonstrate a multitude of benefits—both in terms of employee time savings and financial savings. Unified business communications applications not only facilitate productivity improvements for employees wherever their work takes them, they can also enhance the way in which all employees communicate.

The Cisco TelePresence meeting solution creates a live, face-to-face meeting experience over the network, empowering you to interact and collaborate like never before. Cisco TelePresence combines high-quality audio, high-definition video and interactive elements to deliver an in-person meeting experience over your network.

Cisco Unified Presence is a standards-based platform that collects information from multiple sources about user availability and communications capabilities to provide rich presence status and facilitate presence-enabled communications with Cisco Unified Communications and other critical business applications.

The Cisco integrated unified communications system can be more secure than traditional PBX systems. Cisco security solutions are integrated and optimized to provide an additional layer of defense to supplement the security available in the Cisco Unified Communications endpoints, applications, and call control.

Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart Business Communications System, is a unified communications solution for small businesses that provides voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs.

Secure, proven and reliable, the Cisco Unity portfolio of messaging solutions is a foundational element in bringing unified communications to businesses of all sizes. These systems integrate with your existing environment and provide flexible deployment options to meet your organization’s needs. Cisco Unity Unified Messaging delivers powerful voicemail, integrated messaging, and unified messaging that scales to meet the needs of large enterprise organizations and integrates with most traditional telephone and voicemail systems, allowing for a smooth migration to unified communications.

Why invest in a Cisco Smart Business Communiations System? (1) It's an affordable, complete system of voice, data, video, and wireless networking products makes any time any where secure access to information possible, (2) it eEnables more effective and efficient ways of communicating with customers and employees, (3) it is a purpose built business communications solution that is easy to deploy and use while allowing for business growth, and (4) it has easy integration with existing desktop applications like calendar, e-mail, and customer relationship management (CRM) systems.

Cisco intelligent networks are application-aware and actively participate with the applications, automatically providing end devices with rights and priorities based on the needs of the device and the application in accordance with organizational policy.

Cisco Unified Communications products let organizations tap the value of a converged IP network infrastructure, giving users more effective communication options and productivity-enhancing applications, while reducing the high maintenance costs of managing separate voice and data infrastructures. With its decade of experience in IP convergence, Cisco is uniquely qualified to team with the telecom and data professionals in your organization to create an effective, nimble, and visionary technology solution.

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