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Cisco Sales Network in Lowden, Iowa, IA:
About Cisco Unified Communications Solutions by PBM IT - Call (888) 233-6471PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs. Cisco Unified Communications accelerates decision making and customer service cycles. Cisco Unified Communications solutions use the network as a platform for collaboration. The Cisco virtual office is designed to create a comprehensive office environment for employees wherever they are by providing extensible network services that include data, voice, video, and wireless mobility Cisco Call Manager is the underpinning of the unified communications infrastructure. Call Manager handles call routing and, because the underlying protocol is based on the Internet Protocol (IP), geographical boundaries no longer apply to the deployment of this voice system. Branch locations and small office, home-office (SOHO) workers can be distributed throughout the world using the headquarters for all call setup and call teardown activity. Cisco Unified Personal Communicator simplifies the way workers share information by helping them to communicate in real time. Its user-friendly GUI (Graphical User Interface) makes it easy to move through multiple communications applications. The Unified Personal Communicator bridges the gap between the stand-alone applications on the desktop, telephone and network. Using dynamic presence information, employees can search existing directories to locate contacts and simply click to call using voice and video, allowing them to exchange ideas face-to-face. The virtual nature of IP networks allows remote or traveling employees to securely access these tools from wherever they are. Cisco Unified Communications is an open architecture so it integrates with other industry-leading applications and a wide variety of endpoints. The open architecture has already allowed hundreds of technology development partners to deliver thousands of integrated applications. Organizations using unified communications clients saved an average of 32 minutes daily per employee because presence technology enabled staff to reach one another on the first try. The UC 500 does triple duty as a router, including NAT, as well as a firewall and a VPN appliance with both SSL and IPSec. It can also be configured as a Wi-Fi AP. Expandability is handled through Cisco's Catalyst Express 520 Series Switch, which adds eight additional 10/100 PoE ports to the network. The following free-to-download and easy-to-add Cisco Unified Communications Widgets provide a productive and personalized user experience with Cisco Unified Communications applications and Cisco Unified IP Phones: (1) Phone Designer enables you to quickly customize Cisco Unified IP Phone displays with wallpapers of your choice and to create or change ring tones, (2) Click to Call for PCs lets you connect and collaborate with everyone by instantly placing Cisco Unified Communications Manager calls directly from your desktop productivity applications and web browsers, and (3) Visual Voicemail enables you to view, listen, and respond to Cisco Unity and Cisco Unity Connection voicemail messages right from the Cisco Unified IP Phone display, without having to dial into your corporate voicemail box. When choosing a router for your Cisco Unified Communications Solution, consider (1) the number of phones, (2) the call-processing solution, and (3) the other functions the router will perform. Unified Communications applications lead to more effect effective communication. Beyond replacing a traditional channel for contacting employees, Unified Communications applications also enable smarter communication. Employees can consult the best method for reaching coworkers before even initiating contact, thereby improving the efficiency in their interactions with others. The Cisco Unified Communications 500 Series for Small Businesses, or UC 500, is essentially a scaled-down version of Cisco's ISR (Integrated Services Router) platform. The UC 500 sports an eight-port PoE switch, 4 FXO (analog line) ports, 4 FXS ports (to connect analog phones), one Ethernet WAN connection port and one uplink port to connect an external switch. The UC 500 comes preloaded with both Cisco Unified Communications Manager Express, which handles call routing and other VoIP functions, and Cisco Unity Express, which handles more advanced applications like voicemail and auto attendant/interactive voice response. All the features you'd expect are in there, including conferencing, intercom, and hold music from an internal file or an external source via the UC 500's audio jack. The Cisco TelePresence Meeting solution, creates a live, face-to-face meeting experience, empowering users to interact and collaborate like never before. The Cisco TelePresence Meeting is built to be a completely different meeting experience, taking interaction and collaboration to a new level. Because it feels like everyone is in the same room, remote interactions are just as natural and effective as in-person communication, simplifying and accelerating information sharing throughout your organization—thereby increasing profitability. With automated voice self-service solutions—including Cisco Unified Customer Voice Portal and Cisco Unified IP Interactive Voice Response (IP IVR)—many calls do not require agent assistance. Cisco voice self-service solutions use automated speech recognition and text-to-speech to enable callers to obtain personalized answers to increasingly complex questions and conduct business in new and innovative ways. Customers can, for example, pay bills, order products, and track deliveries—all without the costs of interacting with a live agent. The open architecture of Cisco Unified Customer Voice Portal allows callers to access content also used in Web-based interactions, resulting in a consistent customer experience, regardless of the self-service media channel. Companies both large and small have embraced the Cisco Unified Communications system as the first choice solution for making their individual businesses more efficient as well as more productive through the use of Internet Protocol (IP) based communications. |
