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Cisco Sales Network PBM IT Unified Communications solutions provide your business with the expertise and infrastructure necessary to operate your business.

Cisco Unified Communications accelerates decision making and customer service cycles.

Cisco Unified Communications offers rich media conferencing such as Webex and Cisco MeetingPlace that provide complete conferencing solutions.

Gateway devices and Call Managers are not limited to geographical boundaries. A properly designed system would easily provide the scalability, redundancy and fault tolerance that highly available networks require. The unified communications approach relates very closely to the Internet model that the Department of Defense designed. The Cisco Call Manager server clustering approach represents a highly available network model that can meet disaster recovery requirements when aligned with the proper underlying quality of service (QoS)-enabled infrastructure. QoS is the glue of the network that guarantees the quality level necessary for real-time communications, such as voice and video.

Unified Communication systems address the challenges of yesterday in unique, innovative ways that allow mobility, flexibility, and empowerment. The Internet age has proved that paradigms have the ability to shift overnight and Unified communications have the power to remove geographic, time, hierarchical, political, and language barriers.

Because of the expertise in network infrastructure, Cisco offers the best end-to-end IP Communications solution that reduces costs and streamlines processes.

At first glance, it seems that without the PSTN infrastructure the cost justifications for VoIP are simple. While PSTN usage can be reduced considerably, it cannot be eliminated totally since the PSTN must handle call overflow and any calls not destined to the remote sites. Also, the extra voice over IP traffic may cause an increase in WAN bandwidth. The cost for this extra capacity will have to be subtracted from the savings achieved from reduced PSTN usage. The step-by-step cost justification example below can be used as a model for other network integration projects.

Cisco IP Communications solutions are based on open interfaces and industry standards, allowing the integration of best-of-breed technologies.

Cisco provides call-processing solutions for organizations of all sizes and types to manage voice, video, mobility, and presence services between IP phones and endpoints, voice-over-IP (VoIP) gateways, mobile devices, and multimedia applications. According to SearchNetwork.com, these industry-leading IP private-branch-exchange (PBX) solutions have received stellar marks from users, who give high ratings to voice quality, network integration, and interoperability.

Cisco messaging solutions are secure and reliable, and they are designed to meet the diverse needs of small, medium-sized, and very large enterprises. These award-winning solutions deliver (1) powerful voicemail, (2) unified messaging, (3) a flexible platform, and (4) time-saving, productivity-enhancing features.

The Cisco integrated unified communications system can be more secure than traditional PBX systems. Cisco security solutions are integrated and optimized to provide an additional layer of defense to supplement the security available in the Cisco Unified Communications endpoints, applications, and call control.

With its broad portfolio, Cisco offers a solution to address any small, medium-, or enterprise-sized business requirement. And businesses can implement Cisco Unified Communications products at a pace that is right for them with flexible, transparent migration capabilities.

Cisco Unified Presence adds another layer of functions to tools, including the Cisco Unified Personal Communicator. Using dynamic presence information, users can check the availability of colleagues in real time, reducing phone tag and improving productivity. Cisco Unified Presence also provides a standards-based presence service that works with Cisco Unified IP phones connected to Cisco Unified Communications Manager. Support of open standards enables integration to other systems such as IBM Lotus solutions using Session Initiation Protocol (SIP) or Session Initiation Protocol for Instant Messaging and Presence Leveraging Extensions (SIMPLE). Cisco Unified Communications Manager and Cisco Unified Presence also support Microsoft Live Communications Server 2005 and the Microsoft Office Communicator clients connected to Microsoft Live Communications Server. In short, Cisco Unified Presence helps users quickly connect to their colleagues using the most appropriate communications medium at any given time.

The Cisco Unified MeetingPlace conferencing solution integrates voice, video, and Web conferencing capabilities to simplify initiation and management of productive remote meetings that can help accelerate projects, improve sales support, and speed decisions. The solution is deployed on network, behind the firewall, and integrated directly into an organization’s private networks and enterprise applications, to provide significant cost savings, security, and a superior user experience. Intuitive interfaces make setting up, attending, and managing meetings easy. Integrated voice, video, and Web conferences can be set up and attended in a single step—from Cisco Unified IP phones, instant messaging clients, Web browsers, and Microsoft Outlook and IBM Lotus Notes calendars. The solution can be customer-managed or outsourced.

The Cisco Advanced Unified Communications Specialization recognizes partners for their expertise in comprehensive, integrated network voice solutions.

The Cisco Unified Communications System first emerged into the business world in March of 2006. As an integrated collection of data, video, and voice applications, the system was made to enable businesses of every size to have the ability to transmit information more effectively, which would in turn cause these businesses to operate more efficiently.

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