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Cisco Sales Network PBM IT Unified Communications Solutions - Call (888) 233-6471


Cisco Sales Network PBM IT Unified Communications solutions provide your business with the expertise and infrastructure necessary to operate your business.

Cisco Unified Communications solutions simplify business processes that depend on human interaction.

Cisco Unified Communications promotes collaboration across different work spaces through a broad range of clients, applications, and devices.

Increase productivity and reduce total cost of ownership by automating, integrating, and simplifying your network management operations

The Cisco Unified Communication System the first to fully support Cisco SONA that extends the power of the data network to optimize applications, processes and resources to deliver greater business benefits to enterprises.

Embedded in the Cisco Intelligent Network, the Cisco Unified Communications applications are network-aware in that they seek out the network services they require for example, an IP phone retrieving the proper settings for power or quality of service (QoS).

Organizations that use a single, primary vendor for IP telephony have a 43 percent lower network cost of ownership than those that use multiple vendors. Cisco is unique in that it offers a unified communications platform that it can deliver on its own.

Use of softphones resulted in an average savings of $1,727 per month in cell phone and long distance charges. Mobile workers also saved 40 minutes each day, enjoyed greater business communications convenience, and generated annual productivity gains of 3.5 days per year through business continuity impact.

The Cisco TelePresence meeting solution creates a live, face-to-face meeting experience over the network, empowering you to interact and collaborate like never before. Cisco TelePresence combines high-quality audio, high-definition video and interactive elements to deliver an in-person meeting experience over your network.

Cisco messaging solutions are secure and reliable, and they are designed to meet the diverse needs of small, medium-sized, and very large enterprises. These award-winning solutions deliver (1) powerful voicemail, (2) unified messaging, (3) a flexible platform, and (4) time-saving, productivity-enhancing features.

The Cisco integrated unified communications system can be more secure than traditional PBX systems. Cisco security solutions are integrated and optimized to provide an additional layer of defense to supplement the security available in the Cisco Unified Communications endpoints, applications, and call control.

The Cisco Unified Communications system is an open and extensible platform for real-time communications based on presence, mobility and the intelligent information network.

For Cisco Unified Communications Manager Express environments, the Cisco Unified CallConnector for Microsoft Office is a personal computer toolbar-based desktop solution that delivers easy-to-use call control and presence features to end users, enabling increased productivity. The Cisco Unified CallConnector for Microsoft Office uses toolbars within common applications such as Microsoft Outlook and Internet Explorer, providing transparent desktop integration and giving users new and easy ways to communicate more effectively.

Cisco offers a variety of solutions for organizations with mobile workers in different work environments. Workers who are frequently mobile will appreciate Cisco Unified Mobility for Cisco Unified Communications Manager or Cisco Unified CallConnector Mobility for Cisco Unified Communications Manager Express. These mobile features publish a single phone number to customers, colleagues, and partners and have calls routed to the device most convenient to them at that time: office, home, or mobile phone. In addition, workers can transparently transfer a call from a cell phone to their office phone (or conversely) when they arrive at the office—without interrupting the call. While traveling, mobile workers can also access enterprise IP communications features, including using the corporate network to carry their calls, thus helping keep costs down.

Cisco Unified Communications also includes new and exciting capabilities for customer contact centers, helping users readily handle large volumes of customer interactions, whether voice phone calls, e-mail, or Web-based communications. The comprehensive portfolio of Cisco customer contact solutions—including Cisco Unified Intelligent Contact Management and Cisco Unified Contact Center—offers superior service and results in increased customer satisfaction. Contacts are routed to the most appropriate agent, based on business rules and objectives. Advanced computer-telephony-integration capabilities provide call-event and customer-profile information to an agent’s desktop. With the flexibility afforded by products such as the Cisco Unified Mobile Agent, agents can work from home or while traveling.

Businesses of all sizes are seeing a good-sized return on their investment in Cisco Unified Communications and are now watching their output increase.

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