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Cisco Sales Network in Ventura County, California, CA:Cisco Sales Network PBM IT Unified Communications Solutions - Call (888) 233-6471Cisco Sales Network PBM IT Unified Communications solutions provide your business with the expertise and infrastructure necessary to operate your business. Cisco Unified Communications solutions simplify business processes that depend on human interaction. The Cisco Unified Communications system of voice and IP Communications products and applications helps organizations communicate more effectively by helping them streamline business processes, reach the right resource the first time, and increase profitability. Run voice, data, and video communications over a single, converged network with call-processing software, telephones, and endpoint devices. The Cisco Unified Communications system is based on the Cisco industry-leading IP Communications portfolio including Cisco CallManager, Cisco Unity, Cisco MeetingPlace and Cisco IP Contact Center and now includes additional innovative products, applications, features and capabilities. Cisco Unified CallManager 5.0 is now available in a choice of operating models based on customer and channel partner preference. A new appliance model version based on Linux is available now and a version based on the existing open operating system model is scheduled to be available within 12 months. Cisco Unified Communications creates a unified workspace by integrating IP communications with collaboration products and applications. In our dynamic business environment, perhaps the most important benefit of Cisco Unified Communications comes from having a communications system that can change and grow on short notice and enable new capabilities for more effective business communications, employee mobility, streamlined business processes, and improved profitability. Cisco offers a wide variety of endpoints to address all your business needs, from the company lobby to the manufacturing floor to the executive suite, at home, on the road, or in branch offices. Your organization can flexibly meet its business needs by procuring a broad range of Cisco Unified Communications applications and services on a per-user basis. Cisco Unified Workspace Licensing is an easy-to-use, affordable program. It packages client and server software, licensing, service and support, and software subscription and provides the opportunity to give the full suite of Cisco Unified Communications applications to all users in their workspaces - helping organizations maximize the potential of unified communications. The Cisco integrated unified communications system can be more secure than traditional PBX systems. Cisco security solutions are integrated and optimized to provide an additional layer of defense to supplement the security available in the Cisco Unified Communications endpoints, applications, and call control. The Cisco Unified Communications portfolio is part of an integrated solution for organizations of all sizes that also includes network infrastructure, security, network management products, wireless and mobile connectivity, and a lifecycle services approach, along with flexible deployment and management options, financing packages, and third-party communications applications. The Cisco Unified Communications 500 Series for Small Businesses, or UC 500, is essentially a scaled-down version of Cisco's ISR (Integrated Services Router) platform. The UC 500 sports an eight-port PoE switch, 4 FXO (analog line) ports, 4 FXS ports (to connect analog phones), one Ethernet WAN connection port and one uplink port to connect an external switch. The UC 500 comes preloaded with both Cisco Unified Communications Manager Express, which handles call routing and other VoIP functions, and Cisco Unity Express, which handles more advanced applications like voicemail and auto attendant/interactive voice response. All the features you'd expect are in there, including conferencing, intercom, and hold music from an internal file or an external source via the UC 500's audio jack. Cisco Unified Videoconferencing provides multiparty video conferencing for traditional room-based and desktop video conferencing. The solution connects three or more H.323, H.320, SIP, or Skinny Client Control Protocol (SCCP) video conference endpoints in a single, multiparticipant meeting. Cisco Unified Communications also includes new and exciting capabilities for customer contact centers, helping users readily handle large volumes of customer interactions, whether voice phone calls, e-mail, or Web-based communications. The comprehensive portfolio of Cisco customer contact solutions—including Cisco Unified Intelligent Contact Management and Cisco Unified Contact Center—offers superior service and results in increased customer satisfaction. Contacts are routed to the most appropriate agent, based on business rules and objectives. Advanced computer-telephony-integration capabilities provide call-event and customer-profile information to an agent’s desktop. With the flexibility afforded by products such as the Cisco Unified Mobile Agent, agents can work from home or while traveling. Businesses of all sizes are seeing a good-sized return on their investment in Cisco Unified Communications and are now watching their output increase. |
