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Cisco Sales Network PBM IT Unified Communications Solutions - Call (888) 233-6471


Cisco Sales Network PBM IT Unified Communications solutions provide your business with the expertise and infrastructure necessary to operate your business.

Cisco Unified Communications enables collaboration across companies and work spaces.

Cisco Voice and Unified Messaging solutions provide voice, email and fax message access from a single interface, and allow voice message access from a variety of devices and applications.

Cisco Call Manager ties traditional systems and circuits into an IP-based infrastructure using gateway devices. Gateway devices are responsible for translating the protocols and applications used in the PSTN to those used in the voice over IP (VoIP) world. Gateway interfaces come in traditional analog (FXO/FXS) and digital (T1/E1) flavors that are widely deployed today. Most of the traditional signaling mechanisms supported today are supported by these interfaces.

Cisco Call Manager is the underpinning of the unified communications infrastructure. Call Manager handles call routing and, because the underlying protocol is based on the Internet Protocol (IP), geographical boundaries no longer apply to the deployment of this voice system. Branch locations and small office, home-office (SOHO) workers can be distributed throughout the world using the headquarters for all call setup and call teardown activity.

The Cisco Unified Presence Server collects information about a user's status, such as whether or not they are using a device such as a telephone, personal computer or video terminal at a particular time. Using this information, applications such as Cisco Unified Personal Communicator and Cisco Unified CallManager can help users connect with colleagues more efficiently by determining the most effective method of communication. The Cisco Unified Presence Server aggregates presence information from the network as well as Cisco Unified CallManager and third-party devices using SIP and SIP for Instant Messaging and Presence Leveraging Extensions (SIMPLE) and then publishes that information to Cisco Unified IP Phones, Cisco Unified Personal Communicator and third-party services and applications such as IBM Lotus Sametime and Microsoft Live Communications Server (LCS) 2005.

Cisco builds voice and other unified communications into the network so enhanced communication and collaboration go everywhere the network goes. And because Cisco integrates intelligence throughout the network, unified communications are more secure, more reliable, and easier to manage.

Organizations using unified messaging reported that employees saved 43 minutes per day from more efficient message management while mobile workers saved 55 minutes per day.

Cisco industry-leading routers and switches form an intelligent, secure network foundation for unified communications. In addition, Cisco offers a comprehensive suite of security products and features for unified communications.

The ability to quickly develop and easily manage customized applications: Cisco Unified Application Environment 2.5, a rich portfolio of applications and development tools, makes it possible for web or enterprise developers, who have not yet developed telephony and unified communications skills, to use their current development tools to quickly and easily integrate network services and advanced unified communications capabilities (such as presence) with other business applications or develop entirely new transformational applications.

Cisco solutions for network management allow businesses to actively monitor, manage and configure Cisco Unified Communications Solutions to (1) Reduce operational costs, (2) Proactively discover potential problems, (3) Maintain quality and user satisfaction, and (4) Help minimize service downtime.

Cisco Unified Communications 500 Series for Small Business, a critical part of the Cisco Smart Business Communications System, is a unified communications solution for small businesses that provides voice, data, voicemail, Automated Attendant, video, security, and wireless capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs.

Cisco Unified CallConnector for Microsoft Office on Cisco Unified Communications Manager Express delivers presence capabilities and instant messaging. It provides information about colleagues’ location, availability, and phone status using the Cisco Unified CallConnector for Microsoft Office toolbars from within Outlook and Internet Explorer.

Cisco has led the industry in employing a systems approach that integrates Cisco Unified Communications within a Cisco Intelligent Network, helping enable capabilities and information sharing throughout the network.

Cisco Unified Communications Specialized Partners are uniquely qualified to help you implement the right solution to meet your business communication needs. More than 1600 Cisco Unified Communications Specialized reseller, integrator, and service provider partners around the globe sell, deploy, and support more than 90 percent of Cisco Unified Communications systems in the market today. Cisco offers three unified communications specialization levels to address the full spectrum of customer needs—Express, Advanced, and Master—where a channel partner must demonstrate greater sales, technical, and service capabilities at each level.

Businesses of all sizes are seeing a good-sized return on their investment in Cisco Unified Communications and are now watching their output increase.

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