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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified communications improve productivity and help connect employees and customers with the information and expertise they need in real time.

Cisco Unified Communications promotes collaboration across different work spaces through a broad range of clients, applications, and devices.

The Cisco Unified Communications system is an open and extensible platform for real-time communications based on presence, mobility and the intelligent information network.

Unified Communication systems address the challenges of yesterday in unique, innovative ways that allow mobility, flexibility, and empowerment. The Internet age has proved that paradigms have the ability to shift overnight and Unified communications have the power to remove geographic, time, hierarchical, political, and language barriers.

Cisco and its partners provide a lifecycle services approach to deploy and manage the Cisco Unified Communications system. New Cisco Operate Services for Unified Communications combine technical support services capabilities such as server replacement, application software updates and hardware and software problem resolution into one service that covers the entire system. To ensure proper deployment, Cisco is also offering Planning and Design Service Bundles and Optimization Services that are packaged for easy ordering.

Organizations that use a single, primary vendor for IP telephony have a 43 percent lower network cost of ownership than those that use multiple vendors. Cisco is unique in that it offers a unified communications platform that it can deliver on its own.

Organizations using unified messaging reported that employees saved 43 minutes per day from more efficient message management while mobile workers saved 55 minutes per day.

The Cisco TelePresence meeting solution creates a live, face-to-face meeting experience over the network, empowering you to interact and collaborate like never before. Cisco TelePresence combines high-quality audio, high-definition video and interactive elements to deliver an in-person meeting experience over your network.

The following free-to-download and easy-to-add Cisco Unified Communications Widgets provide a productive and personalized user experience with Cisco Unified Communications applications and Cisco Unified IP Phones: (1) Phone Designer enables you to quickly customize Cisco Unified IP Phone displays with wallpapers of your choice and to create or change ring tones, (2) Click to Call for PCs lets you connect and collaborate with everyone by instantly placing Cisco Unified Communications Manager calls directly from your desktop productivity applications and web browsers, and (3) Visual Voicemail enables you to view, listen, and respond to Cisco Unity and Cisco Unity Connection voicemail messages right from the Cisco Unified IP Phone display, without having to dial into your corporate voicemail box.

Cisco is unique in its ability to provide an end-to-end integrated unified communications system. This comprehensive solution includes the industry-leading routers and switches that comprise the basic infrastructure elements of an end-to-end, integrated network. According to Sage Research, organizations that use a single, primary vendor for IP telephony have a 43-percent lower network cost of ownership than those that use multiple vendors.

The Cisco Unified Communications portfolio is part of an integrated solution for organizations of all sizes that also includes network infrastructure, security, network management products, wireless and mobile connectivity, and a lifecycle services approach, along with flexible deployment and management options, financing packages, and third-party communications applications.

Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support numerous rich-media client applications that further improve user productivity and streamline business processes.

Cisco has a broad portfolio of conferencing solutions that are integrated within the Cisco Unified Communications system. These solutions help remote workers and teams communicate more effectively and reduce costs.

The Cisco Service-Oriented Network Architecture (SONA) is the architectural framework for the enterprise that guides the development of a more intelligent network that can virtualize applications and infrastructure resources across enterprise locations—resulting in greater applications speed, scale, and cost savings.

Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs.

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