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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified Communications solutions simplify business processes that depend on human interaction.

Cisco Unified Communications uses IP Telephony and offers a suite of media control and IP phone solutions.

The Cisco virtual office is designed to create a comprehensive office environment for employees wherever they are by providing extensible network services that include data, voice, video, and wireless mobility

Powerful business leaders are continuously faced with a similar challenge: How do I reinvent the corporate culture and business processes of yesterday? Unified communications systems provide the communications necessary to deal with changing market conditions in a stealthy fashion, allowing corporations to adapt to these conditions in an instant.

Cisco Unified CallManager 5.0 and Cisco Unified CallManager Express 3.4 and Survivable Remote Site Telephony (SRST) 3.4 now natively support SIP, effectively opening up the system to an emerging standards-based developer community while retaining the current security and resiliency features. A new program, SIP Verified, provides third-party verification for voice, data and video SIP endpoints. An initial set of vendors who have completed this testing is also announced.

Cisco builds voice and other unified communications into the network so enhanced communication and collaboration go everywhere the network goes. And because Cisco integrates intelligence throughout the network, unified communications are more secure, more reliable, and easier to manage.

Organizations using unified communications clients saved an average of 32 minutes daily per employee because presence technology enabled staff to reach one another on the first try.

Cisco WebEx meeting applications provide a full suite of web meeting applications with services to deliver presentations, share documents, demonstrate applications or control a remote desktop.

Cisco offers a comprehensive portfolio of unified communications applications, including application development; rich-media conferencing; telephony applications; unified communications clients; and unified communications mobility, voicemail, and unified messaging, all of which enable more effective personal communications and collaboration. In addition, Cisco offers cost-effective licensing and software subscription to help customers maximize the full power of Cisco Unified Communications.

Cisco Unified Communications offers significant benefits to your business. When financed with Cisco CapitalSM, you can amplify these benefits. Flexible and competitive financing can help you match costs with benefits, preserve cash, protect your investment, and manage lifecycles. Consider the most effective way to make your acquisition.

By using the IT data network as the service delivery platform, the Cisco Unified Communication system helps workers to reach the right resource the first time by delivering presence and preference information to an organization's employees.

Previously, unified communications technology was only available to large enterprises – now it’s available to small and medium-sized businesses with the advanced technologies from Cisco.

Cisco Unified Communications Manager video telephony and Cisco Unified MeetingPlace environments and Cisco TelePresence Meeting offer multi-location solutions. The Cisco Unified Videoconferencing Manager provides the ability to efficiently manage and monitor video conferencing network elements and to easily schedule, scale, and control video conferences.

Cisco Unified Communications also includes new and exciting capabilities for customer contact centers, helping users readily handle large volumes of customer interactions, whether voice phone calls, e-mail, or Web-based communications. The comprehensive portfolio of Cisco customer contact solutions—including Cisco Unified Intelligent Contact Management and Cisco Unified Contact Center—offers superior service and results in increased customer satisfaction. Contacts are routed to the most appropriate agent, based on business rules and objectives. Advanced computer-telephony-integration capabilities provide call-event and customer-profile information to an agent’s desktop. With the flexibility afforded by products such as the Cisco Unified Mobile Agent, agents can work from home or while traveling.

Using the Cisco Lifecycle Services approach, Cisco and its partners offer a broad portfolio of end-to-end services to support the Cisco Unified Communications system. These services are based on proven methodologies for deploying, operating, and optimizing IP communications solutions. Cisco and its partners offer a system-level service and support approach that can help you create and maintain a resilient, converged network that meets your business needs.

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