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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified Communications accelerate decision making and customer service cycles.

The Cisco Unified Communications system of voice and IP Communications products and applications helps organizations communicate more effectively by helping them streamline business processes, reach the right resource the first time, and increase profitability.

The return on investment (ROI) related to a Cisco Unified Communication system deployment is greatly accelerated because there is no longer a need for smaller PBXs or key systems deployed at remote sites. As long as there is IP reach ability from the IP phone to the Call Manager, phone calls can be made. Device may also be connected to the Internet as long as they have secure VPN tunnels to reach the internal Call Manager.

Having a management solution that manages the entire solution—from the Cisco Unified Communications applications to the routers, switches, and gateways—enables your team to be more productive and provide a higher level of service for your users.

Cisco Unified Personal Communicator simplifies the way workers share information by helping them to communicate in real time. Its user-friendly GUI (Graphical User Interface) makes it easy to move through multiple communications applications. The Unified Personal Communicator bridges the gap between the stand-alone applications on the desktop, telephone and network. Using dynamic presence information, employees can search existing directories to locate contacts and simply click to call using voice and video, allowing them to exchange ideas face-to-face. The virtual nature of IP networks allows remote or traveling employees to securely access these tools from wherever they are.

Unified Communications unleashes the flexibility of managing business communications in a multi-device, mobile and distributed environment.

Cisco IP communications technologies deliver innovation through the convergence of voice and data networks, providing accessibility features and capabilities.

The UC 500 does triple duty as a router, including NAT, as well as a firewall and a VPN appliance with both SSL and IPSec. It can also be configured as a Wi-Fi AP. Expandability is handled through Cisco's Catalyst Express 520 Series Switch, which adds eight additional 10/100 PoE ports to the network.

The ability to quickly develop and easily manage customized applications: Cisco Unified Application Environment 2.5, a rich portfolio of applications and development tools, makes it possible for web or enterprise developers, who have not yet developed telephony and unified communications skills, to use their current development tools to quickly and easily integrate network services and advanced unified communications capabilities (such as presence) with other business applications or develop entirely new transformational applications.

When selecting a switch, PoE removes the need for each phone to have an external power source. Cisco switches autosense the power need of each Cisco Unified IP Phone, reducing administrative and power costs.

The Cisco Unified Communications system is an open and extensible platform for real-time communications based on presence, mobility and the intelligent information network.

Secure, proven and reliable, the Cisco Unity portfolio of messaging solutions is a foundational element in bringing unified communications to businesses of all sizes. These systems integrate with your existing environment and provide flexible deployment options to meet your organization’s needs. Cisco Unity Unified Messaging delivers powerful voicemail, integrated messaging, and unified messaging that scales to meet the needs of large enterprise organizations and integrates with most traditional telephone and voicemail systems, allowing for a smooth migration to unified communications.

The Cisco Unified MeetingPlace conferencing solution integrates voice, video, and Web conferencing capabilities to simplify initiation and management of productive remote meetings that can help accelerate projects, improve sales support, and speed decisions. The solution is deployed on network, behind the firewall, and integrated directly into an organization’s private networks and enterprise applications, to provide significant cost savings, security, and a superior user experience. Intuitive interfaces make setting up, attending, and managing meetings easy. Integrated voice, video, and Web conferences can be set up and attended in a single step—from Cisco Unified IP phones, instant messaging clients, Web browsers, and Microsoft Outlook and IBM Lotus Notes calendars. The solution can be customer-managed or outsourced.

The Cisco Service-Oriented Network Architecture (SONA) is the architectural framework for the enterprise that guides the development of a more intelligent network that can virtualize applications and infrastructure resources across enterprise locations—resulting in greater applications speed, scale, and cost savings.

The Cisco Technology Developer Program, meanwhile, includes companies that foster innovation, help develop industry standards, and accelerate the integration of business-critical technologies into the Cisco network infrastructure. Their solutions, which are tested for interoperability with Cisco Intelligent Information Network infrastructure, address applications ranging from content networking and customer contact to security, storage, and wireless networking.

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