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Cisco Sales Network PBM IT Unified Communications Solutions - Call (888) 233-6471


Cisco Sales Network PBM IT Unified Communications solutions provide your business with the expertise and infrastructure necessary to operate your business.

Cisco Unified Communications integrate applications and allow workers to collaborate in real time using their favorite tools and software.

Cisco Voice and Unified Messaging solutions provide voice, email and fax message access from a single interface, and allow voice message access from a variety of devices and applications.

Call routing over the Internet has profound implications. Companies can now employ distributed work forces, unhindered by geographic boundaries. Teleworkers will be given internal phone numbers that relate to direct inward dialing (DID) blocks registered to the closest office. The teleworker phenomenon has the ability to greatly reduce real estate costs associated with each worker. Teleworkers benefit from reduction of transportation costs and being able to spend more quality time with family and friends.

The Cisco Unified Communications system is the first true second-generation Internet Protocol (IP) Communications system providing not just telephone services, but rather a rich communications environment that seamlessly integrates voice, video and data collaboration in one system.

Because of the expertise in network infrastructure, Cisco offers the best end-to-end IP Communications solution that reduces costs and streamlines processes.

Combining your voice and data systems makes it easier to keep in touch and share information. Team members can easily find each other and customers can be quickly routed to the best resources.

Companies using integrated voice and Web conferencing reported a 30 percent reduction in conferencing expenses (by making integrated conferencing capabilities available in-house and on-network) and an average savings of $1,700 per month in travel costs.

IP telephony provides a way for organizations to extend consistent communications services to all employees in their workspaces, whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice and video communications over the network using the open-standards-based Internet Protocol.

Cisco offers a comprehensive portfolio of unified communications applications, including application development; rich-media conferencing; telephony applications; unified communications clients; and unified communications mobility, voicemail, and unified messaging, all of which enable more effective personal communications and collaboration. In addition, Cisco offers cost-effective licensing and software subscription to help customers maximize the full power of Cisco Unified Communications.

By using Cisco Unified Contact Center solutions in its own contact centers, Cisco has increased customer satisfaction while lowering time to resolution and reducing operating costs. Cisco offers solutions for small and medium-sized companies as well as very large, multisite enterprise deployments, plus hosted or managed service environments. These solutions deliver (1) Skills-based contact routing, (2) Voice and video self-service, (3) Computer telephony integration (CTI), (4) Multichannel contact management over an IP infrastructure, (5) Inbound and outbound capabilities, and (6) Presence integration.

IP communications solutions have proven their ability to help organizations solve such problems, enabling them to streamline business processes and reduce costs.

To understand unified communications, you need to understand Voice over IP (VoIP), which is technology that digitizes sound, divides that sound into packets of information, and transmits those packets over an IP network. VoIP evolved into IP telephony, essentially delivering sound to the desktop through IP phones.

Cisco TelePresence is an innovative new technology that combines rich audio, high-definition video, and interactive elements to deliver a unique, “in-person” experience—over the network. It is designed to bring users closer to the important people, places, and events in their personal and professional lives.

Partners that achieve a Cisco Master Unified Communications Specialization have the most in-depth technology skills and customer success for the most sophisticated, value-added Cisco voice solutions.

Businesses of all sizes are seeing a good-sized return on their investment in Cisco Unified Communications and are now watching their output increase.

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