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PBM IT Unified Communications Solutions are Cisco Gold Partner certified. Our staff is uniquely qualified to handle your Unified Communications needs.

Cisco Unified Communications accelerate decision making and customer service cycles.

Cisco Unified Contact Center solutions integrate workflow applications and enable a virtual contact center.

As your organization extends its unified communications deployments beyond the boundaries of the campus and branch networks, it must depend on secure remote access and mobility.

Unified Communication systems address the challenges of yesterday in unique, innovative ways that allow mobility, flexibility, and empowerment. The Internet age has proved that paradigms have the ability to shift overnight and Unified communications have the power to remove geographic, time, hierarchical, political, and language barriers.

Cisco messaging, conferencing, and customer contact applications integrate with both existing and unified communications systems to provide maximum flexibility and allow you to migrate to unified communications at your own pace. Most businesses will realize substantial savings and productivity gains by migrating to unified communications.

At first glance, it seems that without the PSTN infrastructure the cost justifications for VoIP are simple. While PSTN usage can be reduced considerably, it cannot be eliminated totally since the PSTN must handle call overflow and any calls not destined to the remote sites. Also, the extra voice over IP traffic may cause an increase in WAN bandwidth. The cost for this extra capacity will have to be subtracted from the savings achieved from reduced PSTN usage. The step-by-step cost justification example below can be used as a model for other network integration projects.

Companies using integrated voice and Web conferencing reported a 30 percent reduction in conferencing expenses (by making integrated conferencing capabilities available in-house and on-network) and an average savings of $1,700 per month in travel costs.

The Cisco TelePresence meeting solution creates a live, face-to-face meeting experience over the network, empowering you to interact and collaborate like never before. Cisco TelePresence combines high-quality audio, high-definition video and interactive elements to deliver an in-person meeting experience over your network.

The ability to quickly develop and easily manage customized applications: Cisco Unified Application Environment 2.5, a rich portfolio of applications and development tools, makes it possible for web or enterprise developers, who have not yet developed telephony and unified communications skills, to use their current development tools to quickly and easily integrate network services and advanced unified communications capabilities (such as presence) with other business applications or develop entirely new transformational applications.

Cisco ASA 5500 Series Adaptive Security Appliances are easy-to-deploy solutions that integrate world-class firewall, Unified Communications (voice/video) security, SSL and IPsec VPN, intrusion prevention (IPS), and content security services in a flexible, modular product family.

Cisco Unified Communications offers a new way of communicating that is more personal and timely. Instead of simply connecting products, the Cisco Unified Communications system provides structure and intelligence that helps organizations securely integrate their communications more closely with business processes, and ensure information reaches recipients quickly, through the most appropriate medium.

Although Cisco standards-based systems work with an array of third-party phones and dual-mode devices, Cisco also offers one of the largest portfolios of IP phones in the industry. The portfolio includes the basic, business, and manager models of Cisco Unified IP phones, including the new 24-button Cisco Unified IP Phone 7931G, the new Cisco Unified Wireless IP Phone 7921G, the Cisco Unified IP Phone 7985G video phone, and numerous Cisco Unified Communications clients

Why invest in a Cisco Smart Business Communiations System? (1) It's an affordable, complete system of voice, data, video, and wireless networking products makes any time any where secure access to information possible, (2) it eEnables more effective and efficient ways of communicating with customers and employees, (3) it is a purpose built business communications solution that is easy to deploy and use while allowing for business growth, and (4) it has easy integration with existing desktop applications like calendar, e-mail, and customer relationship management (CRM) systems.

The Cisco Service-Oriented Network Architecture (SONA) is the architectural framework for the enterprise that guides the development of a more intelligent network that can virtualize applications and infrastructure resources across enterprise locations—resulting in greater applications speed, scale, and cost savings.

Cisco Unified Communications products let organizations tap the value of a converged IP network infrastructure, giving users more effective communication options and productivity-enhancing applications, while reducing the high maintenance costs of managing separate voice and data infrastructures. With its decade of experience in IP convergence, Cisco is uniquely qualified to team with the telecom and data professionals in your organization to create an effective, nimble, and visionary technology solution.

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