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Cisco Sales Network in El Dorado County, California, CA:Cisco Sales Network PBM IT Unified Communications Solutions - Call (888) 233-6471Cisco Sales Network PBM IT Unified Communications solutions provide your business with the expertise and infrastructure necessary to operate your business. Cisco Unified communications improve productivity and help connect employees and customers with the information and expertise they need in real time. Cisco Mobile Solutions for Unified Communications combine the convenience and flexibility of mobile communications with the benefits of Cisco Unified Communications. Optimize collaboration with Cisco routing, switching, and other infrastructure products: voice gateways, switches with inline power, and voice servers for media-processing software. The Cisco Unified Communications system is based on the Cisco industry-leading IP Communications portfolio including Cisco CallManager, Cisco Unity, Cisco MeetingPlace and Cisco IP Contact Center and now includes additional innovative products, applications, features and capabilities. Cisco Unified Communications integrates all forms of communications and collaboration systems and devices into a single, unified system that delivers more efficient and effective communications. Organizations that use a single, primary vendor for IP telephony have a 43 percent lower network cost of ownership than those that use multiple vendors. Cisco is unique in that it offers a unified communications platform that it can deliver on its own. In our dynamic business environment, perhaps the most important benefit of Cisco Unified Communications comes from having a communications system that can change and grow on short notice and enable new capabilities for more effective business communications, employee mobility, streamlined business processes, and improved profitability. IP telephony provides a way for organizations to extend consistent communications services to all employees in their workspaces, whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice and video communications over the network using the open-standards-based Internet Protocol. Cisco offers a wide array of unified communications client applications, including (1) Cisco IP Communicator: A softphone application that delivers rich Cisco IP telephony directly from your PCs, (2) Cisco Unified Video Advantage: A software application that brings video telephony functions to Cisco Unified IP Phones, (3) Cisco Unified Personal Communicator: A software application for PC and MAC that transparently integrates your most frequently used communications applications and services - softphone, presence, instant messaging, visual voicemail, click to call, employee directory, communication history, video, and web conferencing - into a single, unified, (4) Cisco Unified CallConnector: A software application that delivers easy-to-use call-control and presence features using toolbars in common applications such as Microsoft Office (for Cisco Unified Communications Manager Express environments), (5) Cisco Unified CallConnector Mobility: A software application that provides single-number-reach capabilities through Cisco Unified Communications Manager Express 4.0, (6) Cisco Unified Mobility Advantage: Call routing software that enables single number reach and the ability to seamless transition calls from a mobile phone to your Cisco Unified IP Phone, and vice versa, (7) Cisco Unified Mobile Communicator: An easy-to-use software application that extends unified communications capabilities to mobile phones and smartphones. Cisco Unified Communications Software Subscription is available for the following Cisco Unified Communications products: (1) Cisco Unified Communications Manager, (2) Cisco Unified Contact Center Enterprise, (3) Cisco Unified Contact Center Express, (4) Cisco Unified MeetingPlace, (5) Cisco Unified MeetingPlace Express & MeetingPlace Express VT, (6) Cisco Unity, (7) Cisco Unity Connection, (8) Cisco Unified Contact Center Hosted, (9) Cisco Unified Communication Manager Business Edition, (10) Cisco Unified Presence, (11) Cisco Unified Personal Communicator, (12) Cisco Emergency Responder, (13) Cisco Unified Customer Voice Portal, (14) Cisco Intelligent Contact Management Hosted, (15) Cisco Intelligent Contact Management Enterprise, (16) Cisco Unified PhoneProxy, (17) Cisco IP Interactive Voice Response (IP IVR), (18) Cisco Unified Application Server, (19) Cisco Unified Media Engine, (20) Cisco Unified Attendant Console, (21) Cisco Unified Mobile Communicator, (22) Cisco Unified Workspace Licensing, and (23) Cisco Unified Expert Advisor. IP communications solutions have proven their ability to help organizations solve such problems, enabling them to streamline business processes and reduce costs. Cisco Unified Communications Manager and Cisco Unified Communications Manager Express support numerous rich-media client applications that further improve user productivity and streamline business processes. Cisco Unified MeetingPlace Express is an integrated voice, video, and Web conferencing solution that helps medium-sized organizations realize the cost savings and productivity benefits of deploying conferencing over internal networks. The solution provides simple, powerful conferencing functions that are easy to deploy and manage and includes phone, Microsoft Outlook, and Web interfaces for setting up, attending, and managing meetings. Cisco Unified MeetingPlace Express VT is a deployment option that is designed to extend the capabilities of Cisco Unified Communications Manager video telephony environments by enabling users to simply extend point-to-point voice and video communications to impromptu, multiparty voice, video, and Web conference. Cisco Unified Communications also includes new and exciting capabilities for customer contact centers, helping users readily handle large volumes of customer interactions, whether voice phone calls, e-mail, or Web-based communications. The comprehensive portfolio of Cisco customer contact solutions—including Cisco Unified Intelligent Contact Management and Cisco Unified Contact Center—offers superior service and results in increased customer satisfaction. Contacts are routed to the most appropriate agent, based on business rules and objectives. Advanced computer-telephony-integration capabilities provide call-event and customer-profile information to an agent’s desktop. With the flexibility afforded by products such as the Cisco Unified Mobile Agent, agents can work from home or while traveling. The Cisco Technology Developer Program, meanwhile, includes companies that foster innovation, help develop industry standards, and accelerate the integration of business-critical technologies into the Cisco network infrastructure. Their solutions, which are tested for interoperability with Cisco Intelligent Information Network infrastructure, address applications ranging from content networking and customer contact to security, storage, and wireless networking. |
