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Cisco Sales Network in Contra Costa County, California, CA:Cisco Sales Network PBM IT Unified Communications Solutions - Call (888) 233-6471Cisco Sales Network PBM IT Unified Communications solutions provide your business with the expertise and infrastructure necessary to operate your business. In 1998, networking equipment giant Cisco Systems got off to an early lead in the VoIP market after acquiring the CallManager product through the acquisition of Selsius Systems. This allowed Cisco Systems to introduce a packet-based voice system that competed with other traditional vendors, such as Alcatel, Avaya, Mitel, Nortel, and Siemens. Since then, these and many other vendors have developed their own proprietary VoIP systems in response to the growing demand for VoIP systems. Cisco Unified Personal Communicator offers voice, video, instant messaging, conferencing, and presence on a single application. As your organization extends its unified communications deployments beyond the boundaries of the campus and branch networks, it must depend on secure remote access and mobility. Powerful business leaders are continuously faced with a similar challenge: How do I reinvent the corporate culture and business processes of yesterday? Unified communications systems provide the communications necessary to deal with changing market conditions in a stealthy fashion, allowing corporations to adapt to these conditions in an instant. Cisco Unified Personal Communicator simplifies the way workers share information by helping them to communicate in real time. Its user-friendly GUI (Graphical User Interface) makes it easy to move through multiple communications applications. The Unified Personal Communicator bridges the gap between the stand-alone applications on the desktop, telephone and network. Using dynamic presence information, employees can search existing directories to locate contacts and simply click to call using voice and video, allowing them to exchange ideas face-to-face. The virtual nature of IP networks allows remote or traveling employees to securely access these tools from wherever they are. Combining your voice and data systems makes it easier to keep in touch and share information. Team members can easily find each other and customers can be quickly routed to the best resources. As unified communications applications become more prevalent in the extended workspace, more organizations are also realizing the associated benefits. Results documented by Sage Research demonstrate a multitude of benefits—both in terms of employee time savings and financial savings. Unified business communications applications not only facilitate productivity improvements for employees wherever their work takes them, they can also enhance the way in which all employees communicate. Cisco WebEx meeting applications provide a full suite of web meeting applications with services to deliver presentations, share documents, demonstrate applications or control a remote desktop. Cisco offers a comprehensive portfolio of unified communications applications, including application development; rich-media conferencing; telephony applications; unified communications clients; and unified communications mobility, voicemail, and unified messaging, all of which enable more effective personal communications and collaboration. In addition, Cisco offers cost-effective licensing and software subscription to help customers maximize the full power of Cisco Unified Communications. By using Cisco Unified Contact Center solutions in its own contact centers, Cisco has increased customer satisfaction while lowering time to resolution and reducing operating costs. Cisco offers solutions for small and medium-sized companies as well as very large, multisite enterprise deployments, plus hosted or managed service environments. These solutions deliver (1) Skills-based contact routing, (2) Voice and video self-service, (3) Computer telephony integration (CTI), (4) Multichannel contact management over an IP infrastructure, (5) Inbound and outbound capabilities, and (6) Presence integration. Cisco Unified Communications offers a new way of communicating that is more personal and timely. Instead of simply connecting products, the Cisco Unified Communications system provides structure and intelligence that helps organizations securely integrate their communications more closely with business processes, and ensure information reaches recipients quickly, through the most appropriate medium. Cisco Unified CallConnector for Microsoft Office on Cisco Unified Communications Manager Express delivers presence capabilities and instant messaging. It provides information about colleagues’ location, availability, and phone status using the Cisco Unified CallConnector for Microsoft Office toolbars from within Outlook and Internet Explorer. Encompassing IP voice, data, and video communications products and applications, the Cisco Unified Communications system helps organizations communicate more effectively, streamline business processes, and positively affect financial results. Security for Cisco Unified Communications is a natural extension of the Cisco Self-Defending Network, which identifies, prevents, and adapts to threats from both internal and external sources. Only Cisco offers a comprehensive systems approach to security for unified communications by protecting all levels of a unified communications system: the infrastructure, call management, endpoints, and applications. Cisco Unified Communications solutions offer integrated security features such as encryption to prevent eavesdropping, secure messaging to protect who can access and receive messages, phone authentication to protect against unauthorized handsets connecting to the network, and call-control security to ensure phone service is not disrupted by malicious activity. Cisco Self-Defending Network security solutions enhance unified communications security by providing a secure network platform upon which voice over IP (VoIP) is deployed. Granular voice-traffic validation and inspection performed by firewall functions in Cisco routers and the Cisco ASA 5500 Series Adaptive Security Appliance ensure traffic that purports to be voice actually is voice—and that it is abiding by company security policy. Cisco Intrusion Prevention solutions provide an added layer of security by stopping hacking and virus and worm attacks before they even reach the VoIP infrastructure. The Cisco Technology Developer Program, meanwhile, includes companies that foster innovation, help develop industry standards, and accelerate the integration of business-critical technologies into the Cisco network infrastructure. Their solutions, which are tested for interoperability with Cisco Intelligent Information Network infrastructure, address applications ranging from content networking and customer contact to security, storage, and wireless networking. |
