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Cisco Unified Communications Solutions provided by PBM IT provide your business with certified engineering support that allows you to focus on your primary business functions instead of on IT considerations.

Cisco Unified communications improve productivity and help connect employees and customers with the information and expertise they need in real time.

Cisco Unified Communications promotes collaboration across different work spaces through a broad range of clients, applications, and devices.

Cisco Call Manager ties traditional systems and circuits into an IP-based infrastructure using gateway devices. Gateway devices are responsible for translating the protocols and applications used in the PSTN to those used in the voice over IP (VoIP) world. Gateway interfaces come in traditional analog (FXO/FXS) and digital (T1/E1) flavors that are widely deployed today. Most of the traditional signaling mechanisms supported today are supported by these interfaces.

The Cisco Unified Communication System the first to fully support Cisco SONA that extends the power of the data network to optimize applications, processes and resources to deliver greater business benefits to enterprises.

Cisco Unified CallManager 5.0 and Cisco Unified CallManager Express 3.4 and Survivable Remote Site Telephony (SRST) 3.4 now natively support SIP, effectively opening up the system to an emerging standards-based developer community while retaining the current security and resiliency features. A new program, SIP Verified, provides third-party verification for voice, data and video SIP endpoints. An initial set of vendors who have completed this testing is also announced.

Cisco Unified Communications is an open architecture so it integrates with other industry-leading applications and a wide variety of endpoints. The open architecture has already allowed hundreds of technology development partners to deliver thousands of integrated applications.

In our dynamic business environment, perhaps the most important benefit of Cisco Unified Communications comes from having a communications system that can change and grow on short notice and enable new capabilities for more effective business communications, employee mobility, streamlined business processes, and improved profitability.

Cisco management software provides comprehensive network managemen for the entire Cisco Unified Communications solution, helping to increase operational efficiency through advanced monitoring, alerting, diagnostics, provisioning, and reporting capabilities.

Cisco offers a comprehensive portfolio of unified communications applications, including application development; rich-media conferencing; telephony applications; unified communications clients; and unified communications mobility, voicemail, and unified messaging, all of which enable more effective personal communications and collaboration. In addition, Cisco offers cost-effective licensing and software subscription to help customers maximize the full power of Cisco Unified Communications.

When selecting a switch, PoE removes the need for each phone to have an external power source. Cisco switches autosense the power need of each Cisco Unified IP Phone, reducing administrative and power costs.

Cisco Unified Communications offers a new way of communicating that is more personal and timely. Instead of simply connecting products, the Cisco Unified Communications system provides structure and intelligence that helps organizations securely integrate their communications more closely with business processes, and ensure information reaches recipients quickly, through the most appropriate medium.

The Cisco Unified Communications 500 Series for Small Businesses, or UC 500, is essentially a scaled-down version of Cisco's ISR (Integrated Services Router) platform. The UC 500 sports an eight-port PoE switch, 4 FXO (analog line) ports, 4 FXS ports (to connect analog phones), one Ethernet WAN connection port and one uplink port to connect an external switch. The UC 500 comes preloaded with both Cisco Unified Communications Manager Express, which handles call routing and other VoIP functions, and Cisco Unity Express, which handles more advanced applications like voicemail and auto attendant/interactive voice response. All the features you'd expect are in there, including conferencing, intercom, and hold music from an internal file or an external source via the UC 500's audio jack.

The Cisco TelePresence Meeting solution, creates a live, face-to-face meeting experience, empowering users to interact and collaborate like never before. The Cisco TelePresence Meeting is built to be a completely different meeting experience, taking interaction and collaboration to a new level. Because it feels like everyone is in the same room, remote interactions are just as natural and effective as in-person communication, simplifying and accelerating information sharing throughout your organization—thereby increasing profitability.

Cisco Unified Communications products take advantage of the intelligence embedded in a smart infrastructure, which is designed to carry any combination of voice, video, and data across the same links and through the same devices. It is also self-optimizing, self-protecting, self-healing, and application-aware, meaning system resources are allocated to maximize employee productivity and prevent downtime.

The Cisco Technology Developer Program, meanwhile, includes companies that foster innovation, help develop industry standards, and accelerate the integration of business-critical technologies into the Cisco network infrastructure. Their solutions, which are tested for interoperability with Cisco Intelligent Information Network infrastructure, address applications ranging from content networking and customer contact to security, storage, and wireless networking.

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